After a short stay at hospital herself, Evelyn Prentis wondered what was in store for her when she returned to work. From the door-slamming Miss Cromwell to Mrs Silver's shoplifting and Mrs May coming over all queer, being Matron in charge of the Lodge was rarely straightforward.

So when her ladies became unusually united in their grumbling about newest resident Ivy, the woman who'd kept the betting shop on the High Street, Evelyn was ready for all hell to break loose. But instead, with openness and kindness, Ivy won people over and even started bringing them together. Suddenly, being in charge of the Lodge was no trouble at all.