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Measuring and Improving Organizational Productivity: A Practical Guide

Autor Robert Pritchard
en Limba Engleză Hardback – 25 noi 1990 – vârsta până la 17 ani
Productivity has become a national priority. Its effects are being felt on all levels--national, industrial, and individual. An organization must be able to measure productivity before effectively improving it. This volume is the first practical guide for developing productivity measurement systems. It describes the use of the Productivity Measurement and Enhancement System (ProMES) designed by its author and his colleagues. An important tool for organizations, this step by step guide discusses how to measure productivity and then how to use this measurement.Robert Pritchard's guide first presents a detailed description of the development and uses of ProMES. The background and description of ProMES is followed by details on how to develop ProMES in any organization. Questions and answers about using the system are discussed together with further issues on how to implement the system. The use of the system with other productivity improvement techniques is also covered. The volume concludes with a discussion on evaluating the effects of a productivity improvement system. It is a valuable practical source for industrial and organizational psychologists, management consultants, classes, and workshops.
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Specificații

ISBN-13: 9780275936686
ISBN-10: 0275936686
Pagini: 264
Dimensiuni: 156 x 235 x 19 mm
Greutate: 0.56 kg
Ediția:New.
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Notă biografică

ROBERT D. PRITCHARD is Professor of Psychology and Director of the Industrial and Organizational Psychology Program at Texas A&M University. His primary interest lies in measuring and improving organizational productivity. He has worked with many organizations in the United States and Europe. He is a member of a national task force on productivity and the Governor's Committee on Incentive and Productivity in Texas. Pritchard has published numerous articles on the topic of productivity.

Cuprins

IntroductionBackground and Description of the Productivity Measurement and Enhancement System (ProMES)The Importance of Productivity Measurement and ImprovementUnderstanding Organizational ProductivityDesirable Characteristics of a Productivity Measurement SystemThe ProMES Approach: An OverviewComparison of ProMES to the Desirable CharacteristicsPast Experiences with ProMESWhy ProMES WorksDeveloping ProMES in an OrganizationConditions Needed for ImplementationDeveloping the System: Preliminary StepsSteps in Developing Products and IndicatorsSteps in Developing the ContingenciesDeveloping the Feedback Report and Feedback MeetingsAggregation Across UnitsIssues in Implementing the SystemQuestions and Answers about ProMESGeneral QuestionsQuestions About MeasurementQuestions About Feedback Reports and MeetingsUsing ProMES with other Productivity Improvement TechniquesOther Interventions with ProMESDesigning Goal-Setting SystemsDesigning Incentive SystemsEvaluating the Effects of a Productivity Improvement ProgramHow to Evaluate the Effects of a Productivity Improvement SystemConclusionsReferencesAppendixesBibliographyIndex