Memoirs of a Change Agent is the most comprehensive book ever written to illustrate Organization Development (OD). It includes significant interventions in manufacturing, nuclear industry, software and community development. The author takes one into the nitty-gritty of his successful interventions.
Beyond the amazing interventions, Crosby shares mostly unknown information about the beginning of Organization Development and integrates social justice with it as was the case in the birth of the T-group and the Organization Development movement.
"Our turnaround was valued at hundreds of millions of dollars...the underlying most significant change was a human intervention (goal alignment, survey feedback and Crosby's Skill Groups)." -George Bergeron Executive Vice President, Alcoa (Retired)
"Crosby's account of the use of the T-group and Kurt Lewin's social psychology is a must read for practitioners and academics." -Edgar H. Schein, Professor Emeritus, MIT
"At last, a book that integrates the myriad threads of humanity, OD, T-groups, and social justice, threads often seen as unrelated." -Dr. Gloria J. Burgess, CEO & President, Jazz International
"Robert Crosby's knowledge of the importance and application of T-groups is unsurpassed." -Dr. W.Warner Burke, Columbia, University
"How does significant change come about? Read this book and marvel, as I did, with how change is accomplished." -Dr. Rodney D. Coates, Miami University
"A gift to OD practitioners. He whispers at your shoulder: Here's what to expect, how to handle it, and the underlying principle." -Barry Oshry, Developer of the Power Lab
"An exquisite text lovingly imagined for the next generation, this tour de force should be required for aspiring applied social psychologists." -Dr. Richard A. Schmuck, University of Oregon