Learn the secrets to successfully operating mission-critical facilities Learn about the people, policies, procedures and strategic planning Step-by-step discussion of data center support systems, the pros and cons of each approach, including: Generators - UPS Systems - Basic Switchgear - Cooling Systems - Batteries - Building Design and Location - Security Measures - Risk Mitigation Examples of real-world systems, putting it all together Strategic management and planning issues Financial aspects- build vs buy, OPEX and CAPEX models, costs vs Tier Levels Learn why most enterprise IT organizations have sub-standard reliability and how to FIX this problem Two detailed case studies This book includes a full, detailed training program for mission-critical facilities staff, based on proven US Navy Nuclear Submarine training program. It can easily adapted to most mission-critical facilities, allowing your team to establish a baseline of technical knowledge, eliminating gaps and increasing cross-training amongst the team. Written for the technician, manager or IT executive who does not specialize in electrical and/or mechanical engineering systems, and includes baseline models for OPEX and CAPEX budgeting. This book specifically avoids most of the deep-dive engineering theory, instead applying a common-sense, holistic approach, with examples from real-world facilities and their results.