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New Strategies for Reputation Management – Gaining Control of Issues, Crises & Corporate Social Responsibility

Autor Andrew Griffin
en Limba Engleză Paperback – 2 sep 2009
A damaged reputation can severely hurt the bottom line.  Most corporations value their reputations accordingly.  New Strategies for Reputation Management shows executives how to take the initiative in strategically managing a company’s reputation.

Author Andrew Griffin argues that standard thinking on reputation management is often inadequate for today’s information age.  He describes a host of new and robust methods that will ensure a company’s reputation can withstand the major crises and unforeseen events that threaten it.

Covering both practical and strategic issues, New Strategies For Reputation Management explains how to deal effectively with unexpected crises.  It also describes what strategies can build a company’s good reputation at other times.  International case studies and hundreds of examples drawn from the author’s extensive experience in the field make this book an effective guide for managing a company’s reputation for success.
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Specificații

ISBN-13: 9780749456337
ISBN-10: 0749456337
Pagini: 184
Dimensiuni: 155 x 233 x 10 mm
Greutate: 0.27 kg
Editura: Kogan Page
Locul publicării:United Kingdom

Cuprins

Chapter - 00: Introduction; Chapter - 01: Reputation management today; Chapter - 02: The corporation under ?re; Chapter - 03: Regaining the reputation initiative; Chapter - 04: Crisis management - leadership in a tried and tested system; Chapter - 05: Issues management - shaping the agenda; Chapter - 06: Social responsibility - your initiatives on your initiative; Chapter - 07: Turning the corner - the corporation on the couch

Recenzii

"By defining the key terms involved in reputation management and providing specific examples, Griffin makes his points clearly." -- getAbstract.com

Notă biografică

Andrew Griffin was born in 1975 in Massachusetts. His degrees in Nuclear Engineering, Physics and Ceramic and Materials Engineering led him to New Jersey where he landed a job at Lucent Technologies' Bell Laboratories working on optical circuits. After his wife finished her PhD in Chemical and Bio-Mollecular Engineering they moved home where he started his new career: destroying things with lasers. Half of idea for his first book came to him where all ideas are born, in the shower. Where the other half came from is anyone's guess, but it was probably from watching one too many Joss Whedon shows. A fan of Science Fiction and Fantasy since almost when he learned to read, he has devoured more books than he cares to count. With a library that includes Pratchett, Rowling, Murakami, Anthony, The Eddings', Asimov, Adams and Jordan, his stories contain science that sometimes looks like magic and magic that is very no-nonsense.

Descriere

Griffin shows executives how to take the initiative in strategically managing a company's reputation, and describes a host of new and robust methods to help ensure that a company's reputation can withstand the major crises and unforeseen events that threaten it.