The Handbook of Customer Satisfaction and Loyalty Measurement Autor Nigel Hill et al. 24 iun 2024 Paperback Preț: 209.39 lei 6-8 săpt.
How to Measure Customer Satisfaction Autor Nigel Hill et al. 11 aug 2017 Hardback Preț: 1005.21 lei 1366.53 lei 6-8 săpt. -26%
Customer Satisfaction Measurement for ISO 9000: 2000 Autor Bill Self et al. 11 dec 2001 Paperback Preț: 335.46 lei 437.91 lei 6-8 săpt. -23%