With the constant adaptation of companies to the globalisation process, culminating in the establishment of high competitiveness, the need to deliver results that add value to customers becomes more rigid. For this reason, employees are increasingly required to be agile in processes to increase organisational productivity. Labour has become an object of desire for society to fit into the workforce. The complexity of the human being and because it is full of emotions, brings with it various claims, perspectives and interests aiming at its growth and specialisation within the business environment. That said, it is necessary to give up the idea that the human being works driven only by remuneration and rejects the feelings that are part of the whole process of personal and professional development. The perspective of the employee as a mere executor of tasks is demotivating and generates constant conflicts in the business environment. Given this situation, organisations need to make provisions to ensure that employees have quality of life in their work, thus maintaining their productivity and satisfaction.