Planning and Designing Effective Metrics
Autor Martin Klubecken Limba Engleză Paperback – 19 noi 2014
Planning and Designing Effective Metrics—an abridged version of author and metrics expert Martin Klubeck's Metrics: How to Improve Key Business Results—provides that explanation and the tools you'll need to make your organization more effective. Not only does this brief book explain the "why" of metrics, but it walks you through a step-by-step process to create a clear picture of organizational health and how well you satisfy customer needs.
This book:
- Provides a guide for planning and designing useful metrics based on your unique organizational needs
- Offers the theory behind metrics to help you get exponentially better practical results
- Shows how to select and use the proper tools for creating, implementing, and using metrics
- Provides examples of how to identify, collect, analyze, and report metrics that will be immediately useful for improving all aspects of the enterprise
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Specificații
ISBN-13: 9781484208274
ISBN-10: 1484208277
Pagini: 110
Ilustrații: VIII, 128 p. 22 illus.
Dimensiuni: 178 x 254 x 10 mm
Greutate: 0.2 kg
Ediția:1st ed.
Editura: Apress
Colecția Apress
Locul publicării:Berkeley, CA, United States
ISBN-10: 1484208277
Pagini: 110
Ilustrații: VIII, 128 p. 22 illus.
Dimensiuni: 178 x 254 x 10 mm
Greutate: 0.2 kg
Ediția:1st ed.
Editura: Apress
Colecția Apress
Locul publicării:Berkeley, CA, United States
Public țintă
Popular/generalNotă biografică
Martin Klubeck is a strategy and planning consultant at the University of Notre Dame and a recognized expert in the field of practical metrics. His passion for simplifying the complex has led to the development of a simple system for developing meaningful metrics. He is author of Metrics: How to Improve Key Business Results and coauthor of Why Organizations Struggle So Hard to Improve So Little and numerous articles on metrics. Klubeck is also the founder of the Consortium for the Establishment of Information Technology Performance Standards, a nonprofit organization focused on providing much-needed standards for measures.
Caracteristici
Planning and Designing Effective Metrics is a brief guide to creating a metrics program to help improve key business outcomes. It provides the tools for developing real solutions to real business problems.