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Planning and Evaluating Library Networked Services and Resources

Editat de John Carlo Bertot Ph.D., Denise M. Davis
en Limba Engleză Paperback – 29 dec 2004 – vârsta până la 17 ani
This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.
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Specificații

ISBN-13: 9781563089640
ISBN-10: 1563089645
Pagini: 374
Dimensiuni: 156 x 235 x 26 mm
Greutate: 0.58 kg
Ediția:New.
Editura: Bloomsbury Publishing
Colecția Libraries Unlimited
Locul publicării:New York, United States

Notă biografică

JOHN CARLO BERTOT is Professor, School of Information Studies, Florida State University, Chair of of the International Standards Organizations (ISO) Working Group 4, member of ISO Working Group 2, and serves on the National Information Standards Organizations (NISO) library statistics committee. He is Editor of Government Information Quarterly and Co-editor of Library Quarterly.DENISE M. DAVIS is Director of the Office for Research and Statistics at the American Library Association. She serves on the advisory committees of the National Center for Education Statistics (NCES) Library Program for the public and state library surveys, and chairs the NCES academic library survey advisory committee. She also chairs the National Information Standards Organization Library Statistics Standard Z39.7 revision committee, and serves on a number of other committees including the ProjectCOUNTER advisory and International Standards Organization (ISO) committees. library statistics standards.

Cuprins

List of Figures and TablesPrefaceNetwork Service and Resource Evaluation Planning by John Carlo BertotSelecting Evaluation Approaches for a Networked Environment by John Carlo Bertot and J.T. SneadMethods and Tools for Assessing Network Services and Resources by John Carlo BertotE-Metrics and Performance Indicators: Availability and Use by John Carlo BertotNeeds Assessment by Denise M. DavisRequests for Proposals, Licenses, and Contracts: Assessing Negotiated Agreements for Network-Based Collections and Services by Denise M. DavisPolicies to Ensure Use of and Access to Network-Based Services and Resources by Denise M. Davis and John Carlo BertotResource Allocation in the Networked Environment by Judith Hiott and Syma ZerkowGetting the Most out of Vendor Supplied Usage Statistics by Wonsik ShimUsage Statistics from the Vendor's Perspective by Oliver PeschKey Issues, Themes, and Future Directions for Evaluating Networked Services by Charles R. McClureList of Figures and Tables