Poppy finds a fairy in the op shop where her mum works. The fairy knows Poppy's name She has a broken wing, which clever Poppy soon fixes, but the fairy has forgotten how to fly. Poppy thinks of different ways to help her remember, sending her off on flying adventures, carefully remembering to attach a return address label in case she gets lost. But each time, the fairy is returned in the post--still unable to fly. Or can she?
This is a story about the secret life of fairies, about solving problems and about the excitement of getting your own parcel delivered. But mostly, it is a story about friendship and the fun Poppy and the fairy have together.