The author has been a manager for longer than she has been a mother and a wife. Thankfully, no one carries out an annual review on your performance as a wife or a mother, yet you are constantly evaluated when you are a manager. Therefore, it is crucial to understand and focus on the criteria that make you a successful manager. For her, a successful manager is one who is able to gain respect, build a strong team, retain talent, develop people, manage others and work well within a team of other managers. These goals thus make up the backbone of this book. The genesis of the book came whilst the author was on a maternity leave, when she found