Printer Troubleshooting Pocket Reference

List of Symptoms

Setup and Configuration

Selecting a Printer

Making It Work

Switchbox Guidelines

Fixing Garbled Print

Switchbox Alternatives

Managing Printer Drivers

Check the printer ``Properties''

Installing a New Printer Driver

Updating Printer Drivers

Changing the Printer's Emulation

Try Reinstalling the Printer Driver

Try the Generic/Text Driver

Try an Alternative LPT.VXD File for Windows

Tips for Printing. PRN and .PS Files

Adjusting Printer Speed

Trouble Printing Through Windows

Delete .TMP and .SPL Files

Check/Adjust the Spool Settings

Trouble with Printer Port Hardware

Try disabling the ECP Mode

Try Reinstalling/Checking the Printer Port

Understanding Laser Printer Languages

The HP PCL Family

The Adobe PostScript Family

Microsoft Windows GDI

Manufacturer-Specific Languages

Non-Laser Languages on Laser Printers

Emulation Switching

Understanding the Media

Paper

Pre-Printed Materials

Card Stock

Envelopes

Labels

Transparencles

Printer Maintenance

Impact Printer Maintenance

Basic Impact Maintenance

Impact Quick Checks

Tackling Major Impact Problems

Ink-Jet Printer Maintenance

Basic Ink-jet Maintenance

Ink Cartridge Tips

Ink-jet Quick Checks

Tackling Major Ink-jet Problems

Laser Printer Maintenance

Basic Laser Maintenance

Toner Cartridge Tips

Laser Printer Quick Checks

Tackling Major Laser Problems

Printer Performance Tips

Using Printers

All About Printers

Obtaining Your Copy of Printers

Installing and Starting from the Floppy Drive

Installing and Starting from the Hard Drive

The Work Screen

Configuring the Program

Running the Impact Tests

Running the Ink-jet Tests

Running the Laser/LED tests

About Printers

Quitting Printers

Making Printers better

Printers under Windows

Printing Tips for Windows 98

Canon Color Ink-Jet

Fargo Primera/Fargo Primera Pro

HP Desk Jet 340, 1000C, 1100C, and 1120C

HP DeskJet 400, 500, 600, 700, and 800 series

HP DeskJet Portable 310/320

HP LaserJet printers

HP OfficeJet 500 and 600

HP OfficeJet Pro 1150C

HP PhotoSmart Photo printer

HP Printer/Scanner/Copier Series 300

LaserMaster printers

Lexmark Custom and MarkVision drivers

NEC SilentWriter SuperScript 610

Panasonic KX-P6100, KX-P6300, and KX-P6500

QMS JetScript boards

TrueType fonts

Windows 3.1x

Windows 3.1x Symptoms

Windows 95/98 Troubleshooting

The ``Safe Mode''

Check and Correct the Printer Driver

Printing Directly to the Printer Port

Controlling Bidirectional Support

Clearing Spooler Files

Windows 95/98 Symptoms

Printer Troubleshooting

Guidelines for Safe and Effective Troubleshooting

Impact Printer Troubleshooting

Impact Heating problems

Ribbon Transport Troubleshooting Tips

Head/Ribbon Symptoms

Electronic/Control Symptoms

Mechanical Symptoms

Application or Setup Symptoms

Ink-jet Printer Troubleshooting

Head Clog Problems

Electrical Contact Problems

Understanding Ink-jet Papers

Color Printing Performance Tips

Color Matching Tips

Ink Cartridge Symptoms

Color-Related Symptoms

Mechanical Symptoms

Application or Setup Symptoms

Laser Printer Troubleshooting

EP Cartridge Tips

Printer Memory Troubleshooting Tips

Paper Jam Troubleshooting Tips

Repetitive Defect Troubleshooting Guidelines

Controller (logic) Symptoms

Registration Symptoms

Laser/Scanner Symptoms

Drive and Transmission Symptoms

HVPS Symptoms

Fusing Symptoms

Corona (charge roller) Symptoms

Other Laser Printer Symptoms

Application-Related Symptoms

Appendix A. Laser Printer Error Codes and Messages

Appendix B. Ink-Jet Printer Dialog Codes and Messages

Appendix C. Printer Manufacturers Online

Appendix D. Printer Glossary

Index