Procedures & Theory for Administrative Professionals
Autor Karin Stulz, Kellie Ann Shumack, Patsy Fulton-Calkinsen Limba Engleză Hardback – 30 ian 2012
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Specificații
ISBN-13: 9781111575861
ISBN-10: 111157586X
Pagini: 460
Ilustrații: colour illustrations, figures
Dimensiuni: 206 x 254 x 23 mm
Greutate: 1.07 kg
Ediția:7 Rev ed.
Editura: South Western Educational Publishing
ISBN-10: 111157586X
Pagini: 460
Ilustrații: colour illustrations, figures
Dimensiuni: 206 x 254 x 23 mm
Greutate: 1.07 kg
Ediția:7 Rev ed.
Editura: South Western Educational Publishing
Recenzii
Part I: THE DYNAMIC WORKPLACE. 1. The Workplace - Constantly Changing. 2. Your Professional Image. 3. Workplace Teams. Part II: WORKFORCE BEHAVIORS. 4. Self-Management. 5. Ethical Theories and Behaviors. 6. Leadership. 7. Customer Service. Part III: COMMUNICATION ESSENTIALS. 8. Written Communication. 9. Verbal Communication and Presentations. 10. Global Communication - Technology and Etiquette. Part IV: RECORDS AND FINANCIAL MANAGEMENT. 11. Records Management. 12. Managing Electronic Records. 13. Personal Finance and Investment Strategies. Part V: PROFESSIONAL RESPONSIBILITIES AND GROWTH. 14. Event Planning. 15. Travel Arrangements. 16. Workplace Mail and Copying. 17. Job Search and Advancement.