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Project Management Professional (Pmp)(R) Cert Guide de Gregory Horine

Project Management Professional (Pmp)(R) Cert Guide: Certification Guide

Autor Gregory Horine, Asad Haque
en Limba Engleză Paperback – 27 apr 2023
Learn, prepare, and practice for the Project Management Professional (PMP)� Exam success with this Cert Guide from Pearson IT Certification, a leader in IT Certification learning.
  • Master PMP exam topics
  • Assess your knowledge with chapter-ending quizzes
  • Review key concepts with exam preparation tasks
  • Practice with realistic exam questions
Project Management Professional (PMP)� Exam Cert Guide is a best-of-breed exam study guide. Author Gregory M. Horine, and author and expert instructor Asad Haque share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.
The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.
The companion website contains the powerful Pearson Test Prep practice test software, complete with hundreds of exam-realistic questions. The assessment engine offers you a wealth of customization options and reporting features, laying out a complete assessment of your knowledge to help you focus your study where it is needed most.
Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.
This book will prepare you for the PMP� exam, enabling you to
  • Understand the key elements of the PMBOK� Guide that are critical for exam success
  • Learn PMIs approach to project management
  • Streamline your exam preparations via exam insights, tips, and study strategies
  • Improve your exam readiness with a clear understanding of test-taking strategies and PMP exam question types and scenarios
  • Understand how to plan and close projects according to PMI guidelines
  • Master the differences between predictive, agile, and hybrid project approaches
  • Clarify the differences between the roles of the predictive project manager and the agile team facilitator
  • Understand how to collaborate, engage, and motivate teams and stakeholders for successful completion of the project
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Specificații

ISBN-13: 9780137918935
ISBN-10: 0137918933
Pagini: 656
Dimensiuni: 187 x 230 x 35 mm
Greutate: 1.1 kg
Editura: Pearson Education
Seria Certification Guide

Notă biografică

Gregory M. Horine is a certified (PMP, CCP, CSM, SAFe POPM, SAFe RTE, Six Sigma Green Belt) business technology and IT professional with a track record of successful results using servant leadership principles and a focused customer orientation. Gregory has been consistently recognized for excellence in people management, leadership maturity, communication skills, problem-solving skills, and in establishing long-term client relationships. Primary areas of expertise and strength include project management and leadership; complete project life cycle experience across multiple industries; agile, waterfall, and hybrid application development; package implementation and integration; enterprise solution development; effective use of project management tools; Microsoft Project; application release management; application development team management; product and product line management; project and portfolio management tools; data analysis and transformation; business process analysis and improvement; vendor and procurement management; mind mapping tools; testing, quality, and risk management; regulatory and process compliance; security and privacy compliance; IT infrastructure upgrades and rollouts; IT Service Management (ITSM) processes; PMO setup and implementation; and remote team management.
In addition, Gregory holds a masters degree in computer science from Ball State University and a bachelors degree in both marketing and computer science from Anderson University (Anderson, Indiana).
Through his servant leadership approach, Gregory has established a track record of empowering his teammates, improving project communications, overcoming technical and political obstacles, and successfully completing projects that meet the targeted objectives.
Gregory is grateful for the guidance and the opportunities that he has received from many mentors throughout his career. Their patience and influence have helped form a rewarding career marked by continuous learning and improvement.
Asad E. Haque, PMP�, PMI-ACP�, is a well-renowned project management trainer, consultant, and PMP� instructor with more than 30 years of industry experience. He is a PMI Authorized Training Partner (ATP) Instructor and developed the PMP Certification Complete Video Course and Practice Test for Pearson/OReilly. He is the host of Pearsons two-day PMP Certification Crash Course.
Asad earned his PMP� certification in 2010 and soon afterward began teaching the PMP syllabus for some of the top project management training companies in the USA. He still teaches for them. He has helped thousands of students achieve high first-time pass rates on the PMP exam, and he consistently receives excellent ratings from students. In addition, Asad has taught for universities, the military, corporations, and PMI Authorized Training Providers (ATPs).
After graduating from the University of Salford, UK, with a bachelors degree in computer science and economics, Asad began a short-lived career in accounting and finance before switching gears to information technology. For 20+ years he managed and led functional IT projects, including human resource information systems (HRIS), business intelligence (BI), and enterprise resource planning (ERP). Asad has led both technical and business teams in implementing solutions for 401K defined contribution plans, health and welfare, and other employee benefits for several Fortune 500 clients. He has managed cross-functional teams globally and has always been recognized for his excellent communication skills among team members, clients, and vendors, and this is truly reflected in the quality of his instruction. Companies that Asad has worked for in the past include Hewitt Associates, IBM, HSBC, First Industrial Realty Trust, and the Northern Trust Bank.
Asad is the cofounder and instructor of 1st Choice Project Management Training based in Chicago, Illinois, and he travels extensively both nationally and internationally to lead such training. Through 1st Choice, he has developed management training materials for clients and teaches several PDU classes on leadership, strategic and business management, and the PMI-ACP exam preparation. He has also partnered in developing a PMP exam simulator.
You can connect with Asad via LinkedIn: https://www.linkedin.com/in/asadehaque/.

Cuprins

Introduction xxv Chapter 1 The PMP Exam: How to Prepare and Pass 3 Who Is PMI? 4 Changes to the PMBOK� Guide, Seventh Edition 5 The System for Value Delivery 6 The Twelve Project Management Principles 7 Project Performance Domains 8 Tailoring 9 Models, Methods, and Artifacts 9 The PMP Application Process 10 What Is the PMP Exam Like? 11 Types of Questions 13 PMP Exam Content Outline 15 Changes to the New Exam 18 Scheduling at a Pearson Vue Testing Center 21 Scheduling an Online Proctored Exam 22 Study Tips and Exam-Taking Strategies 23 Common Conceptual Gaps 24 Common Experience Gaps 25 Common Terminology Gaps 27 What Is Important to PMI? 28 Key PMI Assumptions 30 PMP Exam Content Outline 31 Chapter 2 Project Management 101 41 Do I Know This Already? Quiz 41 Foundation Topics 46 Core Project Management Concepts 46 What Is a Project Exactly? 46 Comparing Projects and Products 48 Functions Associated with Projects 49 Managing Projects 51 What Is the Value of Project Management? 52 Why Are Projects Challenging? 53 The Project Manager 55 One Title, Many Roles 56 Key Skills of Project Managers 57 Qualities of Successful Project Managers 60 15 Common Mistakes of Project Managers 61 Project Manager vs. Scrum Master vs. Product Owner 62 Project Management Fundamentals 63 Project Life Cycle 71 Project Environment 72 System for Value Delivery 73 Stakeholders 74 Organizational Environment 75 Functional Organizational Structure 76 Matrix Organizational Structure (Weak, Balanced, Strong) 76 Project-Oriented Organizational Structure 76 Other Organizational Factors 78 PMO 79 External Factors 80 Exam Preparation Tasks 81 Chapter 3 Development Approach and Life Cycle Performance 87 Do I Know This Already? Quiz 87 Foundation Topics 91 Development Approach and Project Life Cycle Fundamentals 91 Project Life Cycle and Phases 91 Product Life Cycle and Project Management Process Groups 93 Delivery Cadence 94 Development Approach Options 94 Development Approach Spectrum 95 Incremental and Iterative: Whats the Difference? 96 Adaptive Approach 97 Development Approach Selection 101 Deliverable Variables 101 Project Variables 103 Organizational Variables 104 Relationship Between Project Deliverables, Delivery Cadence, Development Approach, and Project Life Cycle 105 Important Notes for the PMP Exam 106 Project Life Cycle: Development Approach Illustrations 107 Community Center Project Example from PMBOK� Guide, Seventh Edition 108 Hybrid Project Life Cycles 110 Impact on Other Project Factors 110 Exam Preparation Tasks 111 Chapter 4 Starting a Project and Integration 117 Do I Know This Already? Quiz 118 Foundation Topics 121 What Is Integration Management? 121 Initiating a Project 123 Develop Project Charter 124 Key Artifacts of Developing the Project Charter 124 Business Documents 124 The Project Charter 127 Project Overview Statement 128 Assumption Log 128 Planning a Project 128 Subsidiary Management Plans 133 Baselines 133 Additional Components 134 Executing the Project 136 What Is Business Value? 137 What Does Project Success Mean? 138 Direct and Manage Project Work 140 Manage Project Knowledge 141 Monitoring and Controlling the Project 142 Integrated Change Control 143 Key Artifact of Integrated Change Control: Change Management Plan 144 Key Artifact of Integrated Change Control: Configuration Management Plan 145 Change Control in an Adaptive Environment 147 Exam Preparation Tasks 147 Chapter 5 Stakeholder Engagement 153 Do I Know This Already? Quiz 153 Foundation Topics 157 Stakeholder Management 157 Identify Stakeholders 159 Common Tools and Techniques for Identifying Stakeholders 160 Stakeholder Grid 161 Salience Model 164 Direction of Influence 165 Common Artifact: The Stakeholder Register 166 Plan Stakeholder Engagement 167 Stakeholder Engagement Assessment Matrix 167 Stakeholder Engagement Plan 169 Manage Stakeholder Engagement 169 Monitor Stakeholder Engagement 170 Exam Preparation Tasks 171 Chapter 6 Project Scope 177 Do I Know This Already? Quiz 178 Foundation Topics 182 What Is Scope Management? 182 Planning Scope Management 184 Key Artifacts of Plan Scope Management 185 Scope Management Plan 185 Requirements Management Plan 185 Key Tools and Techniques of Plan Scope Management 185 Collecting Requirements 186 Key Tools and Techniques of Collect Requirements 187 Key Artifacts of Collect Requirements 189 Requirements Documentation 189 Requirements Traceability Matrix 190 Scope Definition 190 Key Tools and Techniques of Define Scope: Product Analysis 190 Key Artifact of Define Scope: Scope Statement 191 The Work Breakdown Structure (WBS) 191 Key Tool and Technique for Creating WBS: Decomposition 193 Key Artifact of Creating the WBS: The Scope Baseline 194 Validate Scope 194 Control Scope 195 Agile Considerations for Scope Management 197 Product Backlog 198 User Story 199 Agile Prioritization Techniques 201 Agile Consensus-Gathering Techniques 203 Agile Estimation Techniques 204 T-shirt Sizing 205 Story Pointing 205 Planning Poker 206 Exam Preparation Tasks 207 Chapter 7 Project Schedule 213 Do I Know This Already? Quiz 214 Foundation Topics 217 Plan Schedule Management 217 Key Artifact: Schedule Management Plan 219 Define Activities 219 Sequence Activities 220 Precedence Diagramming Method (PDM) 220 Precedence Relationships 221 Activity Dependencies 222 Leads and Lags 223 Estimate Durations 224 Estimating Methods 226 Three-Point Estimating 227 The Advantages and Disadvantages of the Predictive Estimating Techniques 231 The Predictive and Adaptive Estimating Methods 231 Develop and Control the Schedule 232 Key Artifacts in Developing the Schedule 232 Key Tools for Developing the Schedule 233 Resource Optimization Techniques 233 Schedule Compression Techniques 235 Monte Carlo 235 Network Diagraming and the Critical Path Method (CPM) 236 Zero Method 239 One Method 242 Comparing the Zero Method and the One Method 244 Three Types of Floats 244 Monitoring and Controlling the Schedule 245 Schedule Management Considerations for Agile 246 Agile Release Planning 247 Spikes 247 Agile Schedule Approach 248 Exam Preparation Tasks 249 Chapter 8 Project Cost 255 Do I Know This Already? Quiz 255 Foundation Topics 259 Plan Cost Management 259 Other Cost Considerations 260 Key Artifact of Plan Cost Management: Cost Management Plan 262 Agile Considerations 262 Estimate Costs 263 Key Tools for Estimating Cost 263 Estimating Methods: Predictive 264 Estimating Methods: Adaptive 264 Reserve Analysis 264 Determine Budget 265 Key Tool: Cost Aggregation 265 Key Tool: Funding Limit Reconciliation 267 Control Costs 267 Exam Preparation Tasks 268 Chapter 9 Managing Resources and the Team 273 Do I Know This Already? Quiz 275 Foundation Topics 279 Planning For and Acquiring Project Resources 279 Key Processes 279 Plan Resource Management 279 Estimate Activity Resources 280 Acquire Resources 281 Key Artifacts and Tools 281 Pre-Assignment Tools 281 SWOT Analysis 282 Training 283 Resource Management Plan 284 Team Charter 285 Resource Requirements 285 Resource Breakdown Structure (RBS) 286 Responsibility Assignment Matrix (RAM) 286 Resource Calendars 287 High-Performing Teams 288 Characteristics of High-Performing Teams 288 Team Development Models 289 Tuckman Ladder 289 Drexler/Sibbet Team Performance Model 290 Management Principles to Maximize Team Performance 291 Techniques for Better Team Performance 295 Project Leadership 299 More Than Managing 299 Where Leadership Is Needed on a Project 302 Leadership Skills 304 Establishing and Maintaining Vision 305 Critical Thinking 306 Motivation 306 Emotional Intelligence 308 Decision-Making 309 Conflict Management 310 Influencing 313 Negotiation 313 Recognizing the Value of Diversity, Equity, and Inclusion 314 Keys to Better Project Leadership 315 Servant Leadership Approach 318 Special Project Situations 320 Techniques for Challenging Project Team Situations 320 Techniques for Leading Cross-Cultural Projects 322 Techniques for Leading Virtual Projects 322 Forms of Power 325 Exam Preparation Tasks 327 Chapter 10 Project Communications 333 Do I Know This Already? Quiz 333 Foundation Topics 337 Plan Communications Management 337 The Importance of Project Communications 338 Key Tools and Techniques of Plan Communications Management 340 Communication Model 340 Communication Requirements Analysis 342 Communication Methods 344 Communication Technology 344 Key Artifact: Communication Management Plan 345 Manage Communications 349 Communication Skills 349 Active Listening 349 Barriers and Enhancers of Communication 349 Other Types of Communication 350 Number of Communication Channels 350 Creating Project Artifacts 352 Guidelines for Facilitating Meetings 352 Monitor Communications 353 Agile Approach to Communication 354 Exam Preparation Tasks 356 Chapter 11 Project Quality 361 Do I Know This Already? Quiz 361 Foundation Topics 365 Introduction to Quality 365 Definition of Quality 365 Five Levels of Increasing Effective Quality Management 366 Grade versus Quality 367 Building Quality into Processes and Deliverables 367 Continuous Improvement 369 Quality Control versus Quality Assurance 370 Agile Approach to Quality Management 371 Plan Quality Management 371 Compliance 372 Key Artifact: Quality Management Plan 373 Key Artifact: Quality Metrics 373 Key Tool and Technique: Cost of Quality 373 Manage Quality 375 Key Tools and Techniques of Manage Quality 375 Key Artifact of Manage Quality: Quality Report 375 Control Quality 376 Key Tool and Techniques of Control Quality 376 Inspection 376 Pareto Chart 376 Root Cause Analysis 378 Scatter Diagram 379 Control Charts 379 Statistical Sampling 382 Value Stream Map 382 Checklist and Check Sheet 383 Other Quality Terms 383 Validate versus Verify 383 Kaizen 384 Precision versus Accuracy 384 Quality Theories 385 Exam Preparation Tasks 386 Chapter 12 Project Procurement 391 Do I Know This Already? Quiz 391 Foundation Topics 395 Plan Procurement Management 396 Centralized vs. Decentralized Contracting 396 Components of a Contract 396 Types of Contracts 397 Contracts in a Predictive Environment 397 Contracts in an Adaptive Environment 400 Key Tools and Techniques of Plan Procurement Management 401 Make or Buy Analysis 401 Source Selection Analysis 402 Key Artifacts of Plan Procurement Management 404 Procurement Management Plan 404 Procurement Strategy 404 Bid Documents 404 Procurement Statement of Work 405 Conduct Procurement 406 Key Tools and Techniques of Conduct Procurement 407 Advertising 407 Bidders Conferences 407 Proposal Evaluation 408 Other Important Procurement Terms 408 Control Procurement 409 Key Tools and Techniques of Control Procurement 410 Performance Reviews and Inspections 410 Audit 410 Contract Change Control System 410 Claims Administration 411 Closing Procurements 412 Exam Preparation Tasks 413 Chapter 13 Uncertainty 419 Do I Know This Already? Quiz 421 Foundation Topics 424 Uncertainty and Risk Management Overview 424 Risk Definition and Sources of Risk 425 Risks Versus Issues 426 Threats and Opportunities 427 Risk Classifications and Types 428 Risk Appetite, Risk Threshold, and Risk Tolerance 429 Risk Management Planning 431 Key Risk Management Artifacts 433 Risk Register 433 Risk Report 434 Risk Identification and Analysis 435 Identifying Risks 435 Qualitative Risk Analysis 437 Quantitative Risk Analysis 440 Expected Monetary Value 441 Simulation 441 Sensitivity Diagrams 442 Influence Diagrams 443 Decision Tree 444 Risk Response Planning 445 Strategies for Addressing Threats 445 Strategies for Addressing Opportunities 446 Strategies for Addressing General Uncertainty 448 Strategies for Addressing Ambiguity 449 Strategies for Addressing Complexity 449 Stacey Complexity Model 449 Systems-Based Complexity 450 Reframing Complexity 451 Process-Based Complexity 451 Strategies for Addressing Volatility 452 Other Risk Response Planning Notes and Terms 453 Risk Response Implementation and Risk Monitoring 454 Implementing Risk Responses 454 Monitoring Risks 454 Exam Preparation Tasks 455 Chapter 14 Project Measurement 461 Do I Know This Already? Quiz 462 Foundation Topics 465 Project Measurement 465 Performance Measurement and Monitoring and Controlling 465 Effective Measurements and Metrics 465 Monitoring and Controlling a Project 468 Performance Tracking Tools and Artifacts 469 Kanban Board 470 Burndown Chart 472 Burnup Chart 472 Cumulative Flow Diagram 473 Information Radiator 474 Stakeholder Satisfaction Measurements 474 Business Value Measurements 475 Other Performance Tracking Tools and Artifacts 476 Earned Value Management (EVM) 477 Sample Exercise for EVM 482 Exam Preparation Tasks 483 Chapter 15 Closing a Project 489 Do I Know This Already? Quiz 489 Foundation Topics 492 Reasons for Project Closure 492 Closing Activities 494 Key Artifacts of Closing 495 Transition Readiness 496 Benefits Realization 498 Exam Preparation Tasks 500 Chapter 16 More Things to Know 505 Do I Know This Already? Quiz 506 Foundation Topics 509 Tailoring 509 What to Tailor? 509 Life Cycle and Development Approach 509 Leadership Styles 510 Process Tailoring 511 Engagement 511 Tools, Methods, and Artifacts 511 Way of Working (WoW) 512 Performance Domains 512 The Tailoring Process 513 Step 1: Select the Initial Development Approach 513 Step 2: Tailor for the Organization 513 Step 3: Tailor for the Project 513 Step 4: Make Continuous Improvements 514 Organizational Change Management 514 Plan for Change 515 Change Models 516 Managing Change in Organizations: A Practice Guide 517 ADKAR� Model 517 Additional Change Models 517 Kotters 8-Step Model 518 Virginia Satir Model 518 Transition Model 519 Summary of the Roles on a Project 519 Exam Preparation Tasks 520 Chapter 17 Final Preparation 525 Exam Technique 525 1. Read the Last Sentence First 526 2. Learn to Pick Out Key Words and Phrases 526 3. Pick the Best Option 526 4. Eliminate Bad Options 527 5. Recognize When Only One Option Addresses the Question 527 6. Understand Predictive Versus Agile 527 7. Understand Real-World Terminology Versus PMI Terminology 528 8. Use the Correct Terminology in the Right Context 528 9. Understand the Purpose of All Documents 528 10. Follow All PMI Processes 529 11. Be Aware of Other Considerations 529 Study Plan and Tips 529 Appendix A Answers to the Do I Know This Already? Quizzes and Review Questions 533 Appendix B Project Management Professional (PMP) Cert Guide Exam Updates 579 Glossary of Key Terms 597 Online Elements Appendix C Memory Tables Appendix D Memory Tables Answer Key Appendix E Study Planner Glossary of Key Terms 9780137918935 TOC 3/1/2023