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Public Bureaucracy and Digital Transformation: Structures, Practices and Values: Governance and Public Management

Autor Caroline Howard Grøn, Anne Mette Møller
en Limba Engleză Hardback – 17 sep 2024
This book assesses how digitalization of public organizations affects their bureaucratic structure and features. Drawing on rich ethnographic data from two highly digitalized government agencies in Denmark, it analyses how digitalization both enhances and distorts fundamental characteristics of Weberian bureaucracy, including division of labour, hierarchy, rules and programmability, and bureaucratic discretion. The book also examines the ways in which digitalization influences demands on employees’ and managers’ expertise and relationships with other organizational actors, and demonstrates the implications of digitalization for the enactment of public bureaucratic values such as legality, transparency, accountability, and responsiveness. In doing so, it provides an analysis of the opportunities and challenges facing public bureaucracies in the digital age. Above all, the book offers a nuanced understanding of how digital transformation reshapes the public bureaucracy, and thereby one of the foundation stones on which our societies stand.
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Specificații

ISBN-13: 9783031678639
ISBN-10: 303167863X
Pagini: 111
Ilustrații: X, 94 p. 10 illus.
Dimensiuni: 148 x 210 x 14 mm
Greutate: 0.31 kg
Ediția:2024
Editura: Springer Nature Switzerland
Colecția Palgrave Macmillan
Seria Governance and Public Management

Locul publicării:Cham, Switzerland

Cuprins

Chapter 1: Introduction: studying public bureaucracies under digital transformation.- Chapter 2: Division of labor and hierarchy in the digitalized bureaucracy.- Chapter 3: Rules, programmability, and discretion in the digitalized bureaucracy.- Chapter 4: The public bureaucracy under digital transformation.

Notă biografică

Caroline Howard Grøn is Associate Professor at the King Frederik Center for Public Leadership, Department of Political Science, Aarhus University, Denmark. Her research centers on public leadership, public management, organization theory, and the digital transformation of public organizations.
Anne Mette Møller is Associate Professor at the Department of Organization, Copenhagen Business School, Denmark. Her research focuses on public management and leadership, policy implementation, frontline work, professional knowledge and practice, digitalization, and organizational ethnography.

Textul de pe ultima copertă

“I highly recommend this book for scholars and students who want to better understand bureaucracy in a digital world.”
—Leisha DeHart-Davis, Professor, University of North Carolina, USA
“By adopting a micro-level perspective and a ‘bureaucracy in action’ approach, the book offers fresh insights for both scholars and practitioners and provides an invaluable contribution to understanding how public bureaucracies are navigating digital transformations.”
—Gabriela Spanghero Lotta, Associate Professor, Getulio Vargas Foundation, Brazil
“A must-read for scholars and practitioners, this work provides invaluable insights into the interplay between technology and bureaucracy, highlighting both the opportunities and the challenges inherent in digital transformation.”
—Albert Meijer, Professor, Utrecht University, The Netherlands
This book assesses how digitalization of public organizations affects their bureaucratic structure and features. Drawing on rich ethnographic data from two highly digitalized government agencies in Denmark, it analyses how digitalization both enhances and distorts fundamental characteristics of Weberian bureaucracy, including division of labour, hierarchy, rules and programmability, and bureaucratic discretion. The book also examines the ways in which digitalization influences demands on employees’ and managers’ expertise and relationships with other organizational actors, and demonstrates the implications of digitalization for the enactment of public bureaucratic values such as legality, transparency, accountability, and responsiveness. In doing so, it provides an analysis of the opportunities and challenges facing public bureaucracies in the digital age. Above all, the book offers a nuanced understanding of how digital transformation reshapes the public bureaucracy, and thereby one of the foundation stones on which our societies stand.
Caroline Howard Grøn is Associate Professor at the King Frederik Center for Public Leadership, Department of Political Science, Aarhus University, Denmark. Anne Mette Møller is Associate Professor at the Department of Organization, Copenhagen Business School, Denmark.

Caracteristici

Assesses how digital transformation of public organizations affects their bureaucratic structure and features Presents a nuanced analysis of the opportunities and challenges facing public bureaucracies in the digital age Highlights the implications of digitalization for the enactment of public bureaucratic values