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Public Management: Thinking and Acting in Three Dimensions

Autor Carolyn J. Hill, Laurence E. Lynn
en Limba Engleză Electronic book text – 6 oct 2015
In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches to public management are inadequate for dealing with the complexity that public managers face in practice. The authors develop an analytic approach to public management analysis which clarifies the inner workings of America’s constitutional scheme of governance by viewing them through the three lenses of structure, culture, and craft.  This approach is operationalized by a model deliberative process.  Rich with vivid, of-the-moment examples of managerial situations as well as noteworthy scholarship, Public Management underlines the challenges and art of balancing structure, culture, and craft. It educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.
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Specificații

ISBN-13: 9781506316291
ISBN-10: 1506316298
Pagini: 528
Dimensiuni: 191 x 232 mm
Ediția:Second Edition
Editura: SAGE Publications
Colecția CQ Press
Locul publicării:Washington DC, United States

Recenzii

“Carolyn Hill and Larry Lynn skillfully tackle the complexities and inherent tensions of managing in the public sector.  Using organizational expressions of structure and culture and employing tools to master the craft of management, the authors create a cogent, integrated, and lucid narrative on the state of public management. They successfully blend the power of the rule of law, the role of historical precedent, the influence of research and theory, and the experience of practice to discuss the basic tenets of public management and successful approaches to its practice. This book is a winner for those of us who teach, practice and study public management.”

“Hill and Lynn’s Public Management: Thinking and Acting in Three Dimensions is a highly relevant and sophisticated analytical framework shaped by theory, grounded in evidence, and directed at strengthening performance of public organizations. This book focuses on effective public management by bridging the gap between policy design and implementation.”

“I have used Public Management: Thinking and Acting in Three Dimensions as the primary textbook for my Introduction to Public Management class since it was first released, and will be delighted to use this new edition.  Hill and Lynn are unique in integrating relevant social science with accessible case studies to engage in discussions of public values, while offering students memorable and useful analytical frames to address public sector challenges.  A strength of the first edition is the strong reliance on contemporary examples and research, and the new edition reestablishes this text as the best in the field.”

Cuprins

PART I: ANALYZING PUBLIC MANAGEMENT’S CHALLENGES
Introduction to Part I: Analyzing Public Management’s Challenges: The Fundamentals
CHAPTER 1: PUBLIC MANAGEMENT’S THREE DIMENSIONS: STRUCTURE, CULTURE, CRAFT
Public Managers and the Domain of Public Management
Historical Origins of Public Management
Public and Private Management: How Similar? How Different?
Eight Distinctive Challenges of Public Management
Meeting the Distinctive Challenges of Public Management
Organization of the Book
Case Analysis: Could “The System” Have Saved The Children of Banita Jacks?
CHAPTER 2: FIRST PRINCIPLES: MANAGERIAL ACCOUNTABILITY TO THE RULE OF LAW
Introduction
What Is Meant By “The Rule of Law”?
Practicing Lawful Public Management
What Is Meant by “Accountability”?
Thinking Institutionally
Case Analysis: The Rule of Law in Action: The Commonwealth of Massachusetts v. the Environmental Protection Agency
CHAPTER 3: NATIONAL SECURITY AGENCY SURVEILLANCE: REFLECTING SOCIETY’S VALUES, PERFORMING EFFECTIVELY, EARNING TRUST?
Introduction
A Leak, A Crisis
National Security Agency Surveillance: The Building Blocks
Revelations of U.S. Surveillance Unfold
Public Management Analysis
PART II: STRUCTURES: THE CONCRETE EXPRESSIONS OF PUBLIC POLICY
Introduction to Part II: Structures: The Concrete Expressions of Public Policy
CHAPTER 4: STRUCTURES OF GOVERNMENT: JAMES MADISON’S LEGACIES
Introduction
Case: Patient Protection and Affordable Care Act of 2010: How Madisonian Democracy Works
Separation of Powers
Checks and Balances
Federalism
At the Apex of Power: The People
A Logic of Constitutional Governance
Case Analysis: Austin Energy
CHAPTER 5: STRUCTURES OF GOVERNMENT: THE ADMINISTRATIVE STATE
Introduction
Case: The Bureau of Immigration and Customs Enforcement
Madisonian Politics and the Administrative State: The Politics of Bureaucratic Structure
Direct Government Control: The Bureaucracy
Financial Structures: Budgets and Budgeting
Public Personnel Systems: Protection, Performance, Control
Alternatives to Direct Government
Case Analysis: State of Missouri’s Reform of its Juvenile Justice System
CHAPTER 6: STRUCTURES OF GOVERNMENT: TOOLS FOR PUBLIC MANAGERS
Introduction
Case: Reorganizing U.S. Foreign Assistance Programs
Confronting Public Management’s Challenges: Analytical Tools
Organizational Structure
Case Analysis: Managing the Rollout of HealthCare.gov
CHAPTER 7: STRUCTURES OF GOVERNMENT: RULES AND REGULATIONS
Introduction
Case: The Financial Crisis of 2008
Why Regulate?
How Does Federal Regulation Happen?
Enforceability and Enforcement
The Politics of Regulation
Case Analysis: Gas Pains: Fracking Regulation
PART III: THE CULTURE DIMENSION
Introduction to Part III: Culture: Norms, Values, and Institutions
CHAPTER 8: CULTURE: THE BUILDING BLOCKS
Introduction
Case: Home Visiting in Early Head Start
The Building Blocks of Culture: Historical Perspective
Ethics
Values
Motives
Professions and Professional Training
Case Analysis: Pay in Public Organizations
CHAPTER 9: CULTURE: INSTITUTIONALIZED VALUES
Introduction
Case: The Space Shuttle Columbia Accident
What are Institutionalized Values?
Historical Perspective
Culture as Support (or Impediment) for Rules and Routines
Reform
Case Analysis: “Corrosive Culture” in the Veterans Administration
PART IV: THE CRAFT DIMENSION
Introduction to Part IV: Craft: Public Managers as Creators
CHAPTER 10: MANAGERIAL STYLES
Introduction
Case: The Contrasting Craft of Two Cabinet Secretaries
How Temperament and Personality Affect Craft
Leadership
Case Analysis: Kate Maehr and the Greater Chicago Food Depository
CHAPTER 11: MANAGERIAL HEURISTICS
Introduction
Case: Michelle Rhee and DC Public School Reform
Decision Making
How Public Managers Can Learn
Being Strategic
Case Analysis: Paul Vallas: CEO, Superintendent
PART V: MULTI-DIMENSIONAL PUBLIC MANAGEMENT
Introduction to Part V: Managing in Three Dimensions: Reflecting Society’s Values, Performing Effectively, Earning Trust
CHAPTER 12: 3D PUBLIC MANAGEMENT: STRUCTURE, CULTURE, CRAFT
Introduction
Case: CompStat in 3D
Distinctive Challenges of Public Management: Managing in 3D
Conundrums of Three-Dimensional Management
The Rule of Law in 3D
Case Analysis: The Space Shuttle Columbia Accident in 3D
APPENDIX A: THE USE OF ARGUMENT

Descriere

This book shows that effectively managing in three dimensions means understanding the distinction between organizational management and the management of policy formulation and implementation