Public Trust in Business
Editat de Jared D. Harris, Brian Moriarty, Andrew C. Wicksen Limba Engleză Hardback – 2 iul 2014
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Specificații
ISBN-13: 9781107023871
ISBN-10: 1107023874
Pagini: 377
Ilustrații: 10 b/w illus. 12 tables
Dimensiuni: 156 x 235 x 24 mm
Greutate: 0.68 kg
Ediția:New.
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:New York, United States
ISBN-10: 1107023874
Pagini: 377
Ilustrații: 10 b/w illus. 12 tables
Dimensiuni: 156 x 235 x 24 mm
Greutate: 0.68 kg
Ediția:New.
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:New York, United States
Cuprins
Preface: discovering new territory in public trust in business; Acknowledgements; 1. Public trust in business: what's the problem and why does it matter? Andrew C. Wicks, Brian T. Moriarty and Jared D. Harris; Part I. Trusting the Institution of Business: 2. The economic crisis of 2008, trust in government, and generalized trust Eric M. Uslaner; 3. Too big to trust? Managing stakeholder trust in the post-bailout economy Deepak Malhotra; 4. At the crossroads of trust and distrust: skepticism and ambivalence towards business Robert Bies; 5. Public trust in business and its determinants Kirsten Martin, Michael Pirson and Bidhan L. Parmar; 6. The role of public, relational and organizational trust in economic affairs Karen S. Cook and Oliver Schilke; Part II. Public Trust and Business Organizations: 7. Public trust and trust in particular firm-stakeholder interactions: a theoretical model and implications for management Jared D. Harris and Andrew C. Wicks; 8. Creating more trusting and trustworthy organizations: exploring the foundations and benefits of presumptive trust Roderick Kramer; 9. Building trust through reputation management Paul Argenti; 10. Can trust flourish where institutionalized distrust reigns? Reinhard Bachmann and Edeltraud Hanappi-Egger; 11. Roles of third parties in trust repair: lessons from high tech alliances for public trust Rosalinde Klein Woolthuis, Bart Nooteboom and Gjalt de Jong; 12. The repair of public trust following controllable or uncontrollable organizational failures: a conceptual framework Laura Poppo and Donald J. Schepker; 13. Conclusion: towards a better understanding of public trust in business Jared D. Harris, Andrew C. Wicks and Brian T. Moriarty; Index.
Recenzii
''Love all, trust a few', said Shakespeare. The idea of trust, invoked often in personal relations, is also a powerful force in business relations, as Public Trust in Business with a stellar cast of authors confirms.' Thomas Donaldson, Mark O. Winkelman Professor of Legal Studies and Business Ethics, Wharton School, University of Pennsylvania
'Last decade's financial crisis and Great Recession deeply shook the public's trust in business, prompting corporate leaders to re-examine how their companies can sustain and, when necessary, restore their credibility with the public. Public Trust in Business provides an excellent examination of these critical issues, offering valuable insights on the economy, corporate governance and the public's view of business.' John Engler, President of the Business Roundtable
'Business has enormous potential to help solve the world's toughest problems. The relationships that companies have with stakeholders, including the public, can maximize or limit their capacity for positive social impact and financial success. Trust is absolutely critical for achieving these kinds of results. This book provides important insights for business leaders seeking to meet this challenge.' R. Edward Freeman, Elis and Signe Olsson Professor of Business Administration, Darden School of Business, University of Virginia
'Last decade's financial crisis and Great Recession deeply shook the public's trust in business, prompting corporate leaders to re-examine how their companies can sustain and, when necessary, restore their credibility with the public. Public Trust in Business provides an excellent examination of these critical issues, offering valuable insights on the economy, corporate governance and the public's view of business.' John Engler, President of the Business Roundtable
'Business has enormous potential to help solve the world's toughest problems. The relationships that companies have with stakeholders, including the public, can maximize or limit their capacity for positive social impact and financial success. Trust is absolutely critical for achieving these kinds of results. This book provides important insights for business leaders seeking to meet this challenge.' R. Edward Freeman, Elis and Signe Olsson Professor of Business Administration, Darden School of Business, University of Virginia
Descriere
Provides much-needed thinking on the topic of public trust in business, blending current academic research with conclusions for future practice.