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Quality Management and Qualification Needs 1: Quality and Personnel Concepts of SMEs in Europe

Autor Johannes Köper, Hans J. Zaremba
en Limba Engleză Paperback – 24 mar 2000
A research network has examined how quality management is implemented in small and medium sized enterprises (SMEs) in Germany, Finland, Greece, Ireland, Portugal, Sweden and the United Kingdom. The research has taken place within the framework of the Leonoardo Da Vinci pogramme. Managers of SMEs in the metalworking and food processing industries were asked what the consequences of the implementation of quality management were for the qualification needs of employees. This book presents the survey results as two sector studies. Analysed are competitive and specialisation tendencies of the sectors and company concepts of "Quality" and "Personnel" including current profiles of quality-related skill demands on staff as well as current training areas in the companies. Special objectives are: Anticipation of qualification needs for preventive vocational training strategies; Documentation of good practice and typical barriers as support for practitioners within SMEs and training bodies.
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Specificații

ISBN-13: 9783790812619
ISBN-10: 3790812617
Pagini: 360
Ilustrații: X, 349 p. 42 illus.
Dimensiuni: 155 x 235 x 19 mm
Greutate: 0.5 kg
Ediția:Softcover reprint of the original 1st ed. 2000
Editura: Physica-Verlag HD
Colecția Physica
Locul publicării:Heidelberg, Germany

Public țintă

Research

Cuprins

Project design.- Survey design.- Guidelines for a problem-representative sample.- Database.- 1: Metalworking.- Metalworking Smes: Target Group and Sample.- Quality Concepts of Metalworking Smes.- Personnel-Related Concepts of Metalworking Smes.- Quality and Personnel Concepts of Metalworking Smes - Summary.- 2: Food-Processing.- Food-Processing Smes: Target Group and Sample.- Quality Concepts of Food-Processing Smes.- Personnel-Related Concepts of Food-Processing Smes.- Quality And Personnel Concepts Of Food-Processing Smes - Summary.- Literature.- List of Figures and Tables.- Figures.- Tables.

Textul de pe ultima copertă

A research network has examined how quality management is implemented in small and medium sized enterprises (SMEs) in Germany, Finland, Greece, Ireland, Portugal, Sweden and the United Kingdom. The research has taken place within the framework of the Leonardo Da Vinci programme, which is an action programme of the European Commission DG XXII - Education Training and Youth. Managers of SMEs in the metalworking and food processing industries were asked what the consequences of the implementation of quality management were for the qualification needs of employees.
This book presents the survey results as two sector studies. Analysed are competitive and specialisation tendencies of the sectors and company concepts of "Quality" and "Personnel" including current profiles of quality-related skill demands on staff as well as current training areas in the companies.
Special objectives are:
- Anticipation of qualification needs for preventive vocational training strategies
- Documentation of good practice and typical barriers as support for practitioners within SMEs and training bodies