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Quality Management ISO 9000: An Introduction

Autor Ralf Heron
en Limba Engleză Hardback – 11 ian 2012
Quality Management is the key to success, in this economy we are now. Only those Organizations that manage to have and keep satisfied customers will grow back into the market and Survive. History has shown and proven this many times over. The concepts of QM and ISO have been explained in an easy to understand manner by the author in this Book. Quality Management - An Introduction to ISO 9000 - is a revision of Quality Management Your Key to Success from 2010.
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Specificații

ISBN-13: 9781105065712
ISBN-10: 1105065715
Pagini: 266
Dimensiuni: 152 x 229 x 19 mm
Greutate: 0.56 kg
Editura: Lulu
Colecția Lulu.com