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Quantifying Quality in Primary Care

Autor Peter Graves
en Limba Engleză Paperback – dec 1996
How can the quality of service provision and clinical governance in primary care be assessed? This book is designed to help evaluate the way practices interpret their legal obligations, the way the management systems within practices run, and the quality of the systems and processes that most affect the patient care. Quantifying Quality in Primary Care contains frameworks on which to build policies for the smooth running of practices and provides clear insights into attitudes of those working within them, and how to use this information to improve service provision. This straightforward, concise guide will help general practitioners, registrars and managers in primary care improve both service provision and management in the practice.
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Specificații

ISBN-13: 9781857755992
ISBN-10: 1857755995
Pagini: 266
Dimensiuni: 305 x 152 mm
Greutate: 0.66 kg
Ediția:Revised
Editura: CRC Press
Colecția CRC Press

Public țintă

Professional Reference

Cuprins

Introduction. Quality in Primary Care. Using the tool. Part 1: The patients' experience. Practice demography. Access. Building, environment and equipment. Health promotion and chronic disease management. Prescribing. Record keeping and letters. Part 3: Practice management policies, staff and education. Management policies clinical governance and risk management. Staff employment. Communication and team working. IT and computerised systems. Continuing medical education and personal professional development. Patient and service user involvement.

Descriere

How can the quality of service provision and clinical governance in primary care be assessed? This book is designed to help evaluate the way practices interpret their legal obligations, the way the management systems within practices run, and the quality of the systems and processes that most affect the patient care