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Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change

Autor Jean Kantambu Latting, V. Jean Ramsey
en Limba Engleză Hardback – 26 oct 2009 – vârsta până la 17 ani
A highly practical guide to help leaders make intentional choices and draw on their assets, thoughts, emotions, and behaviors to influence others, bridge differences, and initiate positive change.Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change is based on the premise that if people act with integrity and learn to develop positive workplace relationships, a ripple effect can engender similar changes in the organization as a whole. Of extraordinary value to leaders, middle managers, and management students, it is a fresh and practical how-to manual for putting new ways of thinking to work in an organizational setting-one that backs its advice with results from a rapidly growing body of rigorous social science research.Organized around a series of essential skills, Reframing Change shows readers how to test assumptions about others, clear negative emotions and augment positive ones, build effective relationships, bridge cultural differences with people, deal with difficult situations, and initiate change in work environments. This advice is driven home with the stories of real people in real situations that explain key underlying principles, with a single storyline running through each chapter.
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Specificații

ISBN-13: 9780313381249
ISBN-10: 0313381240
Pagini: 240
Ilustrații: 20 bw illus
Dimensiuni: 156 x 235 x 23 mm
Greutate: 0.5 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Caracteristici

Offers summaries of supporting research findings in textboxes, with endnotes providing full citations

Notă biografică

Jean Kantambu Latting, Ph.D., is an organizational consultant and codirector of Leading Consciously. V. Jean Ramsey, Ph.D., is codirector of Leading Consciously and retired as a professor of management from Texas Southern University in Houston, TX.

Cuprins

Acknowledgments1 Matt's Story: An Introduction to Conscious ChangePlan of the BookWhy This Book?2 Testing AssumptionsMental Models: Short-cuts to PerceptionBeing in the AnswerMaking Up StoriesBeing in the QuestionChoosing to Test AssumptionsRetraining Neural PathwaysBuilding Positive Emotions3 Clearing EmotionsEmotions and FeelingsThe Emotionally Flooded ManagerThe Myth of Suppressed EmotionsPreventing Self-fulfilling PropheciesClearing Emotions: The ProcessWhat Results Can You Expect?Other Sources of HelpBuilding Positive Emotions4 Building Effective RelationshipsPowerful ListeningInquiryOpennessGiving FeedbackReceiving FeedbackSeeking FeedbackWhat If the Other Person Really Is the Problem?5 Bridging DifferencesDominants and NondominantsDominance DynamicsDominants' Blind SpotsAcute Awareness of Nondominant StatusDominance Dynamics at the Organizational LevelFrom Guilt to Learning and ContributionBridging Differences: Antidotes to Dominance Dynamics6 Conscious Use of SelfGet Your Emotional Attachments Out of the WayAccept Responsibility for Your Own ContributionMaintain IntegrityFocus on the Other Person's StrengthsAdopt a Learning OrientationSeek to Understand Others' PerspectivesRecognize Your Own Power and Use It Responsibly7 Initiating Workplace ChangeSteps for Initiating ChangeMoving Forward: A Sequence of Small Wins8 Matt's Story ReduxFocusing on StrengthsBeing in the QuestionBuilding Relationships and Bridging DifferencesSeeing Situational Factors, Not Just IndividualsClearing EmotionsChanging Workplace Dynamics and Relationships through Changing OneselfAllowing the Unexpected to EmergeConclusion: Sustaining HopeAppendix: Principles for Conscious ChangeIndex

Recenzii

Consultants Latting and Ramsey draw from industrial and organizational psychology, social work, education, and marketing in these guidelines for improving interpersonal relationships in the workplace. The authors take care to include only ideas that have been supported by academic research, borne out by their own experiences as consultants, and reported as useful by their students and clients. The techniques described will help leaders, middle managers, and management students harness the power of self-change, test assumptions about others, clear negative emotions, bridge cultural differences, and deal with difficult situations. An ongoing story, based on real conversations between consultants and clients, students and instructors, and between colleagues, illustrates key principles. Boxes are included summarizing recent research supporting the techniques.