Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change
Autor Jean Kantambu Latting, V. Jean Ramseyen Limba Engleză Hardback – 26 oct 2009 – vârsta până la 17 ani
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Specificații
ISBN-13: 9780313381249
ISBN-10: 0313381240
Pagini: 240
Ilustrații: 20 bw illus
Dimensiuni: 156 x 235 x 23 mm
Greutate: 0.5 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States
ISBN-10: 0313381240
Pagini: 240
Ilustrații: 20 bw illus
Dimensiuni: 156 x 235 x 23 mm
Greutate: 0.5 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States
Caracteristici
Offers summaries of supporting research findings in textboxes, with endnotes providing full citations
Notă biografică
Jean Kantambu Latting, Ph.D., is an organizational consultant and codirector of Leading Consciously. V. Jean Ramsey, Ph.D., is codirector of Leading Consciously and retired as a professor of management from Texas Southern University in Houston, TX.
Cuprins
Acknowledgments1 Matt's Story: An Introduction to Conscious ChangePlan of the BookWhy This Book?2 Testing AssumptionsMental Models: Short-cuts to PerceptionBeing in the AnswerMaking Up StoriesBeing in the QuestionChoosing to Test AssumptionsRetraining Neural PathwaysBuilding Positive Emotions3 Clearing EmotionsEmotions and FeelingsThe Emotionally Flooded ManagerThe Myth of Suppressed EmotionsPreventing Self-fulfilling PropheciesClearing Emotions: The ProcessWhat Results Can You Expect?Other Sources of HelpBuilding Positive Emotions4 Building Effective RelationshipsPowerful ListeningInquiryOpennessGiving FeedbackReceiving FeedbackSeeking FeedbackWhat If the Other Person Really Is the Problem?5 Bridging DifferencesDominants and NondominantsDominance DynamicsDominants' Blind SpotsAcute Awareness of Nondominant StatusDominance Dynamics at the Organizational LevelFrom Guilt to Learning and ContributionBridging Differences: Antidotes to Dominance Dynamics6 Conscious Use of SelfGet Your Emotional Attachments Out of the WayAccept Responsibility for Your Own ContributionMaintain IntegrityFocus on the Other Person's StrengthsAdopt a Learning OrientationSeek to Understand Others' PerspectivesRecognize Your Own Power and Use It Responsibly7 Initiating Workplace ChangeSteps for Initiating ChangeMoving Forward: A Sequence of Small Wins8 Matt's Story ReduxFocusing on StrengthsBeing in the QuestionBuilding Relationships and Bridging DifferencesSeeing Situational Factors, Not Just IndividualsClearing EmotionsChanging Workplace Dynamics and Relationships through Changing OneselfAllowing the Unexpected to EmergeConclusion: Sustaining HopeAppendix: Principles for Conscious ChangeIndex
Recenzii
Consultants Latting and Ramsey draw from industrial and organizational psychology, social work, education, and marketing in these guidelines for improving interpersonal relationships in the workplace. The authors take care to include only ideas that have been supported by academic research, borne out by their own experiences as consultants, and reported as useful by their students and clients. The techniques described will help leaders, middle managers, and management students harness the power of self-change, test assumptions about others, clear negative emotions, bridge cultural differences, and deal with difficult situations. An ongoing story, based on real conversations between consultants and clients, students and instructors, and between colleagues, illustrates key principles. Boxes are included summarizing recent research supporting the techniques.