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Reinventing Government: The Five Strategies for Reinventing Government

Autor David Osborne Ted Gaebler
en Limba Engleză Paperback – 31 ian 1993
"A landmark in the debate on the future of public policy."—The Washington Post.
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Specificații

ISBN-13: 9780452269422
ISBN-10: 0452269423
Pagini: 432
Dimensiuni: 136 x 203 x 26 mm
Greutate: 0.36 kg
Editura: Plume Books
Locul publicării:New South Wales, Australia

Cuprins

Acknowledgments
Preface
Introduction: An American Perestroika
1. Catalytic Government: Steering Rather Than Rowing
2. Community-Owned Government: Empowering Rather Than Serving
3. Competitive Government: Injecting Competition into Service Delivery
4. Mission-Driven Government: Transforming Rule-Driven Organizations
5. Results-Oriented Government: Funding Outcomes, Not Inputs
6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy
7. Enterprising Government: Earning Rather Than Spending
8. Anticipatory Government: Prevention Rather Than Cure
9. Decentralized Government: From Hierarchy to Participation and Teamwork
10. Market-Oriented Government: Leveraging Change Through the Market
11. Putting It All Together
Appendix A
Appendix B
Notes
Index

Notă biografică

David Osborne, managing partner of The Public Strategies Group, has served as an advisor to Vice President Al Gore, a consultant to America?s public sector managers and a counselor to leaders worldwide. He lives in Essex, Massachusetts.

Descriere

A revolution is stirring in America. People are increasingly dissatisfied with the way the government works. This New York Times bestseller is both a call to arms against bureaucratic malaise and a guide for those who want to build something better. Using case studies from around the country, the authors lay out a road map for entrepreneurial government which applies results-oriented philosophies to public policy.