Resilient in Conflict

PHILLIS MORGAN, J.D., is the founder of Resilient At Work, a consultancy and training firm that helps organizations address the behaviors that contribute to workplace conflict, poor communication, high stress, incivility and bias, all of which undermine vibrant, inclusive, and productive teams. Phillis has advised CEOs, Cabinet secretaries, military generals, and senior executive service members. For her advisory work in Afghanistan, Phillis was awarded the NATO Service Medal, Secretary of Defense Medal for the Global War on Terrorism, and Joint Civilian Service Achievement Award.
Phillis has trained thousands of leaders, managers, lawyers, human capital professionals and others, in areas designed to foster more conscious, equitable, inclusive and humane workplaces. Phillis is the author of numerous publications, including The Federal Labor Relations Manual: Your Guide to Navigating the Law, a leading treatise used by labor professionals throughout the federal government.
Phillis is a certified executive coach, yoga and meditation teacher. For more than two decades, Phillis has actively sought to deepen her understanding of what it means to be awake and compassionate in the world. This learning has included advanced studies in eastern wisdom traditions with masters in India and Thailand. Phillis is committed to incorporating this knowledge into Resilient At Work¿s consulting and training work with organizations. The aim is to shift thinking so that a process of integrated, sustained development can occur.

ACKNOWLEDGEMENTS

INTRODUCTION

Mindfulness¿A Better Approach to Managing the Self in Conflict

See It¿Awakening from the Trance

Name It¿How to Tame What Arises

Accept It¿How to Be with Conflict as It Is, Not How We Wish It Would Be

Pause It¿How to Make Space for Doing Something New

Breathe¿It Really Does Calm Body and Mind

Choose It

Conclusion¿Walking the Path

ABOUT THE AUTHOR

OUR SERVICES

NOTES

APPENDIX
Takeaway Exercises