Restaurant Service – Beyond the Basics
Autor CA Litridesen Limba Engleză Paperback – 27 iun 1994
- Step-by-step guidance on extraordinary table and guest service--from meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
- A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
- Detailed procedures for service setup and administration
- How to feature and serve luxuries and regional specialties that add sizzle to your menu
- ADA requirements and how to comply with them
- And more
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Specificații
ISBN-13: 9780471514763
ISBN-10: 0471514764
Pagini: 384
Dimensiuni: 190 x 248 x 20 mm
Greutate: 0.69 kg
Ediția:00002
Editura: Wiley
Locul publicării:Hoboken, United States
ISBN-10: 0471514764
Pagini: 384
Dimensiuni: 190 x 248 x 20 mm
Greutate: 0.69 kg
Ediția:00002
Editura: Wiley
Locul publicării:Hoboken, United States
Notă biografică
Descriere
Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story.