Real estate is the single most expensive investment most people make. How is it then that we find ourselves hiring real estate agents who aren't up to the task? "Results Matter" is written for buyers and sellers who want the objective information they will need to hire a qualified real estate professional - based on the agent's track record of getting results for their clients. Written by an industry insider, the book is divided into two sections: The first section is written for Sellers. It provides the questions to ask an agent that focus on their results as well as shedding light on possible conflicts of interest and what you should expect, as a Seller working with a skilled real estate professional who is representing your interests. The second section is written for Buyers. The focus is on hiring a qualified agent based on their track record of results, provides the essential questions to ask and the answers that matter most to Buyers. This section also illustrates the real value a skilled consumer-centric agent can provide for the Buyer in a real estate transaction. A skilled agent can save you time and money - here's how to tell the difference.