Jim Lowe is well placed to tackle this question, having spent most of his career in the retail industry. As director of Makro UK from 1970-83 and Focus Wickes from 1994-2006 he has gained first-hand experience of how the industry has developed through- out the years and ultimately how these changes have affected the consumer.Retail Giants - Friend or Foe? looks at all aspects of this issue, high- lighting the benefits and risks to consumers, suppliers and smaller retailers as the power of the 'Big Four' retailers continues to grow.