In a collection of delightfully entertaining real-life stories, Pat Dodge invites others to become invisible bystanders in her department while she offers a unique and heartfelt glimpse into the world of retail. From the young woman whose family struggled to understand her too big sizing mentality to the shopper forced to come face-to-face with a life-long secret at the sales counter to the grieving customer who needed a hug more than she needed new clothes, Pat reveals how she is often faced with complex, situations that require social sensitivity, moral fiber, on-the-spot ingenuity, and a heart of gold. Retail Reality shares inspiring stories from a department store clothing stylist that provide a fresh, poignant, and sometimes amusing perspective into the customer experience. Authentic, humorous, and inspiring real-life stories ~Patti Gillespie, copyeditor of Risen Magazine and author of The Bottom Line: A Biography of Marvin L. Buzz Oates Charming and delightful stories that are sure to warm you heart and soul ~Monica Lynne Foster, author of the Chanelle Series Novels