Retailing in the Twenty-First Century 2nd Edition
Autor Jay Diamond, Sheri Litten Limba Engleză Hardback – 21 mai 2009
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Specificații
ISBN-13: 9781563677052
ISBN-10: 1563677059
Pagini: 512
Ilustrații: Full colour + illustrations
Dimensiuni: 216 x 279 x 33 mm
Greutate: 1.84 kg
Ediția:2
Editura: Bloomsbury Publishing
Colecția Fairchild Books
Locul publicării:New York, United States
ISBN-10: 1563677059
Pagini: 512
Ilustrații: Full colour + illustrations
Dimensiuni: 216 x 279 x 33 mm
Greutate: 1.84 kg
Ediția:2
Editura: Bloomsbury Publishing
Colecția Fairchild Books
Locul publicării:New York, United States
Caracteristici
Focus features and segments highlighting specific retailers and retail-related businesses such as Joseph Abboud, Patagonia, Abercrombie & Fitch, and Zappos.com
Notă biografică
JayDiamond is ProfessorEmeritus at Nassau Community College. SheriLittis Chair of theRetailing Program at Florida Community College in Jacksonville.
Cuprins
Contents:Introduction to RetailingRetailing from Its Early Days to the PresentBrick-and-Mortar RetailingOff-Site Retailing: E-tailing, Catalogues, and Home-Shopping NetworksThe Globalization of RetailingIdentification, Analysis, and Research of Consumer GroupsMulticulturism in RetailingThe Role of Ethics in the Retail EnvironmentGoing GreenManagement and Operational ControlsHuman Resources ManagementLoss PreventionLogistical Merchandise DistributionRetail EnvironmentsLocation Analysis and SelectionDesigning the FacilityBuying and MerchandisingBuying Domestically and AbroadPrivate Labeling and Product DevelopmentThe Concepts and Mathematics of Merchandise PricingPromotion and Customer ServiceAdvertising and PromotionVisual MerchandisingCustomer Service