We are all consumers. We conduct business transactions almost on a daily basis. Every time we purchase groceries, fill up the gas tank, pay our utilities, or purchase a large ticket item, we are playing our role as consumers. Unfortunately sometimes those business transactions result in us being ripped off by a shady merchant. We can be ripped off by a small dollar amount or by thousands of dollars. Either way, It is our responsibility to be smart consumers and this book will teach you step by step how to be a smart consumer and how to get your money back after you have been ripped off. This book "Rip-off to Refund" lays out some very simple, easy to follow steps to hold the merchant responsible whether this be a small local merchant, or a huge multinational corporation. The steps can be performed within minutes from the comfort of your own home using your computer and phone. Despite the simplicity of these steps, they are also powerful in that you will get the attention of those high up in the company who will be very motivated to resolve your rip-off very quickly. All businesses have an incentive to keep a good reputation, otherwise they will be out of business. These steps hold the company's reputation to the fire unless they compensate you for the rip-off. This book is short and simple, and you can likely read it in less than an hour. Also, this book is straight to the point with no fluff or wasteful rambling. Thank you for buying this book. I hope you enjoy it and I hope that you take advantage of these steps the next time you are ripped off so you can be compensated as you deserve.