The Greatest Sales Stories Ever Told: From the World's Best Salespeople Autor Robert Shook 15 ian 1998 Paperback Preț: 121.18 lei 3-5 săpt.
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World Autor C. Britt Beemer et al. 16 noi 2008 Hardback Preț: 234.49 lei 41-52 zile