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Rpr: A Problem Diagnosis Method for It Professionals

Autor Paul Offord
en Limba Engleză Paperback – 30 mar 2013
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works andwhat's needed to deploy RPR.If you want to improve your own problem diagnosis skills or those of your team, this book is for you.
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Specificații

ISBN-13: 9781447844433
ISBN-10: 1447844432
Pagini: 256
Dimensiuni: 152 x 229 x 15 mm
Greutate: 0.38 kg
Editura: Lulu