Recognized and acclaimed as one of the most brilliant Sales Executives in the beauty industry, Thomas has condensed his many years of sales and business experience into this easy-to-read and insightful book. Unlike similar books in the industry that only discuss hair, Thomas focuses on key business practices that are necessary to shape the mindset and behaviors of those who desire to be successful professionals, behind the chair and beyond Whether you are a stylist or an owner, beginner or pro, young or mature; this book is equivalent to an MBA crash course in salon etiquette, marketing, management, leadership, fostering client satisfaction, preparing for retirement, and more. Thomas' no-nonsense and tough love approach mixed with humor will propel your business from mediocre to extraordinary.