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Savvy – Dealing with People, Power and Politics at Work de Jane Clarke

Savvy – Dealing with People, Power and Politics at Work

Autor Jane Clarke
en Limba Engleză Paperback – 2 mai 2012

Office politics increases in times of change, particularly when people are fearful - and rising unemployment, austerity measures and global financial uncertainty hardly make for a stable, positive work environment. 

Jane Clarke defines "savvy" as the ability to deal effectively with politics at work, and its value as a commodity is increasing. Research carried out by executive search firms has long identified political savvy as a critical skill for those who want to progress up the career ladder. Clarke dissects the art of office politics by establishing what constitutes political savvy and who are the effective office politicians.

Practical and insightful, Savvy covers the skills needed to deal with difficult situations, including: the art of influence; how to understand and handle conflict; developing the right mindset; managing the boss; dealing with a bully. With case studies and examples, Savvy is the essential office survival guide that will help you to boost your career and secure your professional success.  
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Specificații

ISBN-13: 9780749465261
ISBN-10: 0749465263
Pagini: 256
Ilustrații: Illustrations
Dimensiuni: 156 x 234 x 18 mm
Greutate: 0.35 kg
Editura: Kogan Page

Cuprins


Foreword by Mary Portas
Acknowledgements

Introduction

01 What is savvy?
How do people perceive the politics?
Why do views differ?
Why are some companies more political?
So what is savvy?
Summary

02 Adopting a positive, proactive approach
Are you a victim?

03 Who is savvy?
Your methods
Your motives
Your savvy
Who are the political players?
Why do people behave in a negative way?
How do you behave?

04 Dealing with the office politicians
General principles
Dealing with a Barbarian
Dealing with a Machiavellian
Dealing with a Naive
Dealing with a Star

05 Dealing with political problems at work
Being caught in the middle
Someone stealing your credit
Someone encroaching on your territory
Being the victim of a smear campaign
Dealing with hidden agendas
Being held down

06 Mastering the art of influence and persuasion
Step 1: determine who to influence
Step 2: establish your influencing strategy
Step 3: follow some basic rules
Step 4: listen
Step 5: use the right influencing tactics

07 Understanding and handling conflict
Understand your own approach to conflict
Understand the source of the conflict
To act or not to act…
Plan your approach
Conflict resolution styles
Horses for courses
Act!

08 Dealing with relationship breakdown
Why do you want good working relationships?
What is a good working relationship?
Win-win
Respect
Trust
Listening
Empathy
What happens when relationships break down?
What causes meltdowns?
How to deal with breakdowns
What are the principles for dealing breakdowns?

09 Managing your boss
Why are good relationships with your boss critical?
What can a boss do for you?
How do you manage your boss?
What do you do when things go wrong?

10 Dealing with a bully
Cyberbullying
How to handle a bully
And as a manager…

11 Making networks work for you
What are networks?
Why network?
Are you a natural?
What are the skills and behaviours?
Who's in your network?
Who might be in your network?
How to do it - the mindset
How to do it - the meeting
How to do it - the event
How to do it - social networking sites
Good people to know
Maintaining your network

12 Making the right impression
First impressions
Shifting your reputation
Identity (ID)
Beliefs/values
Capability
Behaviour
Environment
Checklist for change

13 Summary

Appendix - What kind of politician are you?
References
Index

Recenzii

"Full of insights and advice, Jane Clarke's highly readable guide to the fast-changing world of work is an invaluable resource for anyone who wants to get ahead and climb the corporate ladder." -- Rhymer Rigby, author of The Careerist and 28 Business Thinkers Who Changed the World  

"...Clake has produced an easy-to-read manual of helpful ways to understand and maneuver in office politics... A book as helpful for new employees as for experienced managers and entrepreneurs, Savvy is a clear and helpful guide for those who seek to work with others toward the common good." -- ForeWord Reviews

Notă biografică

Jane Clarke is an author and director at the business psychology consulting company, Nicholson McBride. She has worked in consulting for over 20 years and her clients include London Business School, UBS and J Walter Thompson. She contributes to national newspapers, appears on TV and radio business media, and has written for the Financial Times, the Guardian and the Independent. Clarke is also the author of Office Politics, Wired Working, and Resilience.

Descriere

Full of essential advice on developing the right skills to overcome politics and conflict, this book helps readers boost their career and ensure success. It expands upon all the necessary skills to deal with influence, the proper mindset, and managing bosses.