Secrets of Selling Services: Everything You Need to Sell What Your Customer Can’t See—from Pitch to Close

en Limba Engleză Paperback – 16 ian 2013

From America’s #1 sales trainer--the ultimate closer's guide for selling services

Stephan Schiffman--the acclaimed author of The 25 Habits of Highly Successful Salespeople and other top-selling sales books--applies his proven strategies to help you get the edge in one of the most challenging but potentially rewarding categories in the sales game. In Secrets of Selling Services, Schiffman teaches you how to:

Build your communication skills
Listen to your clients
Sell a personal relationship
Boost your confi dence
Create client confi dence
Deliver quality customer service

Schiffman arms you with winning ways to price, position, and present business services as products that solve problems--thereby overcoming buyer resistance to committing to products that they cannot see or touch.
Whether the product is accounting, legal advice, IT services, sales training, or any other service, you'll learn how to sell more of it in the Secrets of Selling Services.

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Specificații

ISBN-13: 9780071791625
ISBN-10: 0071791620
Pagini: 224
Dimensiuni: 152 x 229 x 15 mm
Greutate: 0.33 kg
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:United States