SMARTER DECISION MAKINGAVOIDICB: Organizational Management

Foreword Preface PART I: The Power of Applied Listening Chapter 1: Focused Listening: Developing Listening Skills That Strengthen Understanding Chapter 2: Considering `Meaning¿ The Purpose of Meaning and How to Get There Chapter 3: Considering Context and Avoiding Ambiguity PART II: The Importance of Meaning Chapter 4: Ready, Set, Listen: Why Most People Today Can Not Wait To Talk Chapter 5: Credible Conversations That Matter: Say What You Mean and Do What You Say Chapter 6: Considering Language Structure: Oral Language, Syntax, and Sentence Complexity Chapter 7: Word Choice and Use: How to Get Your Point Across Effectively Chapter 8: Thinking Together: Extending Meaning Through Discussion Bibliography