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Social Care Management, Strategy and Business Planning

Autor Dr. Trish Hafford-Letchfield
en Limba Engleză Paperback – 14 aug 2010
A comprehensive guide to strategic social care management, covering the knowledge and skills that managers in the 21st century must have, and rooting theory firmly in practice. It also covers strategic planning, business development, commissioning and contracting, project management, the use of IT, decision-making, risk and evaluation techniques.
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Specificații

ISBN-13: 9781843109860
ISBN-10: 1843109867
Pagini: 240
Ilustrații: 21 figures/tables
Dimensiuni: 152 x 228 x 16 mm
Greutate: 0.36 kg
Editura: Jessica Kingsley Publishers Ltd

Notă biografică

Trish Hafford-Letchfield is Senior Lecturer in Social Work at Middlesex University. She has spent many years managing adult services in a local authority and has remained in practice through her continuing involvement with the voluntary sector as a Trustee and management mentor. Trish has been involved with leadership and management education for several years. She has published widely in this area and has a specific interest in older people and equality issues in both education and practice.

Cuprins

Acknowledgements. Introduction.; 1. Thinking about the legislative and policy environment for care.; 2. Strategic planning.; 3. The business planning process.; 4. Managing resources in your business plan.; 5. Project management.; 6. The commissioning and contracting process.; 7. Managing performance.; 8. The process of decision-making.; 9. Risk assessment and risk management.; 10. Evaluation. References. Index.