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Social Work Macro Practice: International Edition

Autor F. Ellen Netting, Dr. Peter M. Kettner, Steve McMurtry
en Limba Engleză Paperback – 18 dec 2008
Social Work Macro Practice focuses on work with organizations and communities, including planned change approaches and implementation.
 
This new edition of Social Work Macro Practice has been updated and revised to make it an even stronger and more user-friendly text. The authors have designed the book to mesh well with a variety of contemporary policy texts.
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Specificații

ISBN-13: 9780205725687
ISBN-10: 0205725686
Pagini: 432
Dimensiuni: 178 x 235 mm
Greutate: 0.6 kg
Ediția:4Nouă
Editura: Pearson Education
Colecția Pearson Education
Locul publicării:Upper Saddle River, United States

Cuprins

Preface
Acknowledgments
 
PART ONE:    VALUES AND HISTORICAL PERSPECTIVES
 
Chapter 1:    An Introduction to Macro Practice in Social Work
    Macro Practice in Context
        Experiences of Former Students
    What is Macro Practice?
        Levels of Involvement in Social Work Practice
        A Systematic Approach to Macro Social Work Practice
        Interrelationship of Micro and Macro Social Work Practice
    The Foundation of Macro Practice
        Theories and Models   
        Values and Ethical Dilemmas
            Autonomy
            Beneficence
            Social Justice
    Three Case Examples
        Case Example 1: Child Protective Services
        Case Example 2: Case Management with Elderly and Disabled Persons
        Case Example 3: Displaced Homemaker Services
    Surviving the Dilemmas
    Professional Identity
    Assumptions About Planned Change
        Using an Informed Systems Approach to Identify Goals and Outcomes
        Valuing Consumer/Collaborator Participation
        Embracing One’s Professional Identity by Thinking Critically
    Summary
    Discussion Questions and Exercises
    Suggested Readings
    References    
 
Chapter 2:    The Historical Roots of Macro Practice
    Trends Underlying the Emergence of Social Work Roles
        Social Conditions                         
            Population Growth and Immigration
            Industrialization
            Urbanization
            Change in Institutional Structures
        Ideological Currents
        Oppressed and Disadvantaged Populations
            Native Americans
            Latinos
            African Americans
            Asian Americans
            Women
            Persons with Disabilities
            Gay, Lesbian, Bisexual, and Transgender Persons
        The Development of Social Work
        Early Social Work Education
    Community Organization and Social Reform
        Effects of the Great Depression
        Social Work and Social Change
    The Organizational Context of Social Work
    Contemporary Trends
        Social Conditions
            Poverty and Welfare Reform
            Income Inequality
            Patterns of Affiliation and Identification with Community
            Changes in Organizations and Delivery Systems
        The Information Age
        Ideological Currents
        Oppressed and Disadvantaged Populations
            Terminology
            Native Americans
            Latinos
            African Americans
            Asian Americans
            Women
            Persons with Disabilities
            Lesbian, Gay Bisexual, and Transgender Persons
            Lingering Problems
    The Importance of Change
    Summary
    Discussion Questions
    Suggested Readings
    References
 
PART II:    UNDERSTANDING PROBLEMS AND POPULATIONS
 
Chapter 3:    Understanding Community and Organizational Problems
    What is Social Work Practice?
        The Role of the Social Worker in Macro Practice
            The Social Worker’s Entry into an Episode of Macro-Level Change
    Guidelines for Planning Change
        Exploring the Professional Knowledge Base
        Narrowing Down to the Most Useful Data and Information
    Understanding Problems and Opportunities
            Task 1: Gather Information from Key Informants in the Community or Organization
            Identify Major Participants
            Identify the Community or Organizational Condition
            Identify Relevant Historical Incidents    
            Task 2: Explore the professional knowledge base on the Condition, Problem, Need or Opportunity
            Explore Relevant Theoretical and Research Resources
            Collect Supporting Data        
            Make the Data Meaningful for Interpretation
            Task 3: Select Factors that Help Explain the Underlying Causes of the Problem
    Summary
    Discussion Questions and Exercises
    Appendix
    Suggested Readings
    References
 
Chapter 4:    Understanding Populations
    Selecting and Studying a Population                 
        Task 1: Search the Professional Knowledge Base on the Target Population
            Understand Concepts and Issues Related to Growth and Development
            Identify Relevant Theoretical Perspectives
        Task 2: Seek Diverse Perspectives
            Listen to Persons Who Have Experienced the Problem
        Task 3: Select Factors that Help in Understanding the Target Population
        Task 4: Develop a Working Hypothesis of Etiology about the Problem
        Review What Was Learned in Both the Problem Analysis and Population Analysis
            Select Important Factors Explaining the Current Problem
            Prepare a Hypothesis
    Summary
    Discussion Questions and Exercises
    Appendix: Framework for Understanding the Target Population
    References
    Suggested Readings
 
PART III:    COMMUNITIES AS ARENAS OF CHANGE
 
Chapter 5:    Understanding Communities
        Introduction
        Defining Community
        Types of Communities
    Distinguishing Community Theories and Models
    Community Functions
        When Community Functions Fail
    Systems Theory
        Strengths and Weaknesses
    Human or Population Ecology Theory
        Strengths and Weaknesses
    Human Behavior Theories
        Interaction and Values
        Collective Identity
        Needs
        Strengths and Weaknesses
    Theories about Power, Change and Politics
        Understanding the Politics of Community Diversity
        Strengths and Weaknesses
    Contemporary Perspectives
        Strengths, Empowerment, and Resiliency Perspectives
        Capacity Building and Assets Mapping
            Household Units
            Natural Support Systems and Social Networks
            Self-Help Groups
            Voluntary Associations
    Community Practice Models
    Summary
    Discussion Questions and Exercises
    Suggested Readings
    References
 
Chapter 6:    Assessing Communities
    Introduction
    Two Community Vignettes
        Vignette 1: Canyon City
            Encountering the Community
            Narrowing the Focus
            Mobilizing Resources
        Vignette 2: Lakeside
            Assessing Major Changes
            Witnessing the Impact of Change
        Implications of Vignettes
    A Framework for Community Assessment
        Task 1: Focus on Target Populations
            Identify Target Population
            Understand Characteristics of Target Population Members
            Assess Target Population Needs
        Task 2: Determine Community Characteristics
            Identify Community Boundaries
            Identify Community Strengths, Issues, & Problems
            Understand Dominant Values
        Task 3: Recognize Community Differences
            Identify Formal and Covert Mechanisms of Oppression
            Recognize Potential Discrimination
        Task 4: Identify Community Structure
            Recognize Locations of Power and Resource Availability
            Examine Service-Delivery Units
            Identify Patterns of Resource Control and Service Delivery
            Determine Linkages Between Units
    Summary
    Discussion Questions and Exercises
    Appendix: Framework for Assessing Community
    Suggested Readings
    References
 
PART IV:    ORGANIZATIONS AS ARENAS OF CHANGE
 
Chapter 7:    Understanding Organizations
    Introduction
        Defining Organizations
        Using Theory
        Distinguishing Organizational Theories
    Bureaucracy and Organizational Structure
    Management Theories
        Scientific and Universalistic Management
        Human Relations
        Theory X and Theory Y
        Management by Objectives (MBO)
    Organizational Goals and the Natural-System Perspective
    Decision Making
    Organizations as Open Systems
        Understanding Open Systems
        Contingency Theory
    Contemporary Perspectives
        Power and Politics
        Organizational Culture
        Quality-oriented Management
        Evidence-Based Management
        Summary and Analysis of Contemporary Theories
    Summary
    Discussion Questions and Exercises
    References
    Suggested Readings
 
Chapter 8:    Assessing Human Service Organizations
    Introduction
    Two Vignettes of Human Service Organizations
        Vignette 1: Canyon County Department of Child Welfare
            Creating a Dynamic Organization
            Dismantling a Dynamic Organization
            Involvement of the County Board
        Vignette 2: Lakeside Family Services
            Historical Development
            Major Changes Occur
            The Search for Strategies
    A Framework for Organizational Assessment
        Task 1: Assess the Task Environment
            Identify and Assess Relationships with Revenue Sources
            Identify and Assess Relationships with Clients and Referral Sources
               Identify and Assess Relationships with Other Elements in the Task Environment
        Task 2: Assess the Organization Internally
            Identify Corporate Authority and Mission
            Understand Program Structure and Management Style
            Assess the Organization=s Programs and Services
            Assess Personnel Policies, Procedures and Practices
            Assess Adequacy of Technical Resources and Systems
    Summary
    Discussion Questions and Exercises
    Appendix: Framework for Assessing a Human Service Organization
    References
    Suggested Readings
 
PART V:    CHANGING MACRO SYSTEMS
 
Chapter 9:    Building Support for the Proposed Change
    Designing the Intervention
          Task 1: Develop the Intervention Hypothesis
            Refine the Working Hypothesis of Etiology
            Develop a Working Intervention Hypothesis
            Summary of Steps in Developing the Intervention
            Hypothesis
    Building Support
        Task 2: Define Participants
            Identify the Initiator System
            Identify the Change Agent System
            Identify the Client System
            Identify the Support System
            Identify the Controlling System
            Identify the Host and Implementing Systems
            Identify the Target System
            Identify the Action System
            Systems in Interaction
           Task 3: Examine System Readiness for Change
            Assess General Openness to Change
            Identify Anticipated or Actual Response
            Determine Availability of Resources
            Examine Outside Opposition to Change
    Selecting an Approach to Change
            Task 4: Select a Change Approach
            Select a Policy, Program, Project, Personnel, or Practice Approach
            Approaches in Interaction
    Summary
    Discussion Questions and Exercises
    Appendix: Framework for Developing an Intervention
    Suggested Readings
    References
 
Chapter 10:    Selecting Appropriate Strategies and Tactics
    Assessing the Political & Economic Context
             Task 1: Assess Political and Interpersonal Considerations
            Assess Duration, Intensity, and Frequency
            Address Public Image and Relationship
             Task 2: Assess Resource Considerations   
            Determine the Cost of Change
            Determine the Cost of Doing Nothing
             Task 3: Weigh the Likelihood of Success
            Identify Alternative Perspectives
            Assess Support from Individuals, Groups, and Organizations
            Assess Level of Support
    Selecting Strategies and Tactics
             Task 4: Select Strategies and Tactics
            Consider Strategies
            Identify Tactics
            Consider the Pros and Cons of Collaborative Strategies
            Consider the Pros and Cons of Campaign Strategies    
            Consider the Pros and Cons of Contest Strategies
            Weigh Relevant Considerations in Selecting Tactics
    Summary
    Discussion Questions and Exercises
    Appendix
    Suggested Readings
    References
 
Chapter 11:    Planning, Implementing, Monitoring, and Evaluating the Intervention
    Planning the Details of the Intervention
        Example #1: A Program Approach
        Example #2: A Policy Approach
        The Importance of Implementation
    Intervention Planning
        Task 1: Set a Goal for the Intervention
    Developing Objectives for the Intervention
        Task 2: Write Outcome Objectives
            Establish a Time Frame for the Objective
            Define the Target Population
            Specify a Result or Outcome
            Define a Criterion for Measuring Success
            Example of a Complete Outcome Objective
        Task 3: Develop Process Objectives
            Establish a Time Frame for the Process Objective
            Define the Target
            Specify a Result for the Process Objective
            Define a Criterion to be used for Documentation Purposes
            Example of a Process Objective
        Task 4: List Activities for Process Objectives
            Formatting Activities for Easy Monitoring
    Implementing and Monitoring the Plan
        Task 5: Initiate the Action Plan
            Manage Logistics
            Select and Train Personnel
        Task 6: Monitor and Evaluate the Intervention
            Monitor Technical Activities
            Monitor Interpersonal Activities
        Task 7: Evaluate the Effectiveness of the Intervention
            Make Use of Available Resources
            Compile Periodic Evaluation Reports
    Summary
    Discussion Questions and Exercises
        Appendix A: Framework for planning, implementing, monitoring and evaluating the intervention
    Appendix B: Case example: Jackson County Foster Care
    Suggested Readings
    References
 
Index

Recenzii

Here's what the reviewers are saying...
 
“Once again, Social Work Macro Practice remains the most complete text to pull together community and organizational practice for social workers.  I would continue to use it, and I have strongly recommended it to faculty at other institutions…”
Tracy Soska, Universityof Pittsburgh

Textul de pe ultima copertă

Netting Back Cover Copy
 
Social Work Macro Practice
Fourth Edition
 
By: F. Ellen Netting
Peter M. Kettner
Steve McMurtry
 
 
Basic Approach:
 
Social Work Macro Practice focuses on work with organizations and communities, including planned change approaches and implementation.
 
This new edition of Social Work Macro Practice has been updated and revised to make it an even stronger and more user-friendly text. The authors have designed the book to mesh well with a variety of contemporary policy texts.
 
New to This Edition:
  • Basic concepts of systems theory have been clarified, new comments from former students have been added, and assumptions about macro practice have been updated. (Ch. 1)
  • Updates on the contemporary dimensions of macro practice within their historical context have been used to illustrate how issues such as same-sex marriage, welfare reform, immigration, and disaster relief are played out in macro arenas. (Ch. 2)
  • The strengths perspective is emphasized, adding new examples, and incorporating technological strategies for accessing the professional knowledge base for data and information on populations and problems. (Ch. 3 & 4)
  • The ordering and presentation of theoretical material on community has been updated and revised, using a new matrix to guide readers to differences between descriptive and prescriptive theories. (Ch.5)
  • Examples that focus on non-place as well as place-based communities, have been added, recognizing that the assessment tool in the appendix can be used for both. (Ch. 6)
  • More detail has been added to the planned change model to make it more explicit.  Examples now focus on community as well as organizational change, recognizing that community or policy-level outcomes are different from direct practice interventions.  Many boxes have been added to this part. (Ch. 9, 10 & 11)
  • Throughout the book, updates ground the concept of macro practice within recent literature and the use of technological resources.
What the reviewers are saying…

Tracy Soska, University of Pittsburgh
“Once again, Social Work Macro Practice remains the most complete text to pull together community and organizational practice for social workers.  I would continue to use it, and I have strongly recommended it to faculty at other institutions…”
 
Robert Vernon, Indiana University, Purdue
“I think the Netting book is an ‘easy read’ book.  I really like the text boxes that they use to summarize concepts.  I also like the vignettes that they use to connect concept application.”
 
Jong B. Choi, California State University—Bakersfield,
“I think the approach of Social Work Macro Practice goes very well with my teaching methods, which is two-way interaction method.  Students easily understand the content and apply to their own experiences, which boosts discussion in the class.”
 
 
 
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Caracteristici

  • Distinguished by its unique practice model that shows students how to work within diverse communities and organizations to help clients.
  • Strong emphasis on the iterative (i.e., involving a series of discussions/meetings) nature of planned change and the necessity of preparing oneself for conflict in any change effort.
  • Takes students from a conceptual understanding to the practicalities of implementation
  • Emphasizes the importance of recognizing diversity among population groups involved in change efforts

Caracteristici noi

  • Basic concepts of systems theory have been clarified, new comments from former students have been added, and assumptions about macro practice have been updated (Ch.1)
  • Updates on the contemporary dimensions of macro practice within their historical context have been used to illustrate how issues such as same-sex marriage, welfare reform, immigration, and disaster relief are played out in macro arenas. (Ch.2)
  • More emphasis on strengths perspective, with new examples, and incorporation of technological strategies for accessing the professional knowledge base for data and information on populations and problems. (Chs.3 and4)
  • The ordering and presentation of theoretical material on community has been updated and revised, using a new matrix to guide readers on differences between descriptive and prescriptive theories. (Ch.5)
  • Example added that focuses on non-place as well as place-based communities, recognizing that the assessment tool in the appendix can be used for both.  (Ch.6)
  • Theoretical content has been redone and is now more user-friendly to students.  (ch.7)
  • More detail has been added to Chapters 9, 10, & 11 so that the planned change model is more explicit.  Examples now focus on community as well as organizational change, recognizing that community or policy-level outcomes are different from direct practice interventions.  Many boxes have been added to this part.
  • Throughout the book, updates ground the concept of macro practice within recent literature and the use of technological resources.