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Strategic Continuous Process Improvement

Autor Gerhard Plenert
en Limba Engleză Hardback – 16 ian 2012

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Proven methods for achieving continuous process improvement

Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available.
This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization.
Find out how to:
  • Identify CPI opportunities
  • Evaluate various CPI options using comparative benchmarks
  • Understand the characteristics of each quality option
  • Map CPI characteristics against quality problems
  • Select the appropriate tool to fit a specific quality problem
  • Recognize the role of governance and performance reviews
  • Cascade and communicate CPI throughout your organization
  • Move the needle toward successful process optimization
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Specificații

ISBN-13: 9780071767187
ISBN-10: 0071767185
Pagini: 256
Dimensiuni: 160 x 236 x 19 mm
Greutate: 0.49 kg
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:United States

Cuprins

Preface
Acknowledgments
Introduction
Part I: CPI Framework
Chapter 1. Why Another Book on CPI
Chapter 2. Identifying a CPI Opportunity
Part II: CPI Options
Chapter 3. Why CPI Options and Benchmarks Are Available
Chapter 4. What Are the Characteristics of Each Option
Chapter 5. Mapping CPI Characteristics Against Your Problem
Part III: Executing the Improvement Process
Chapter 6. Identifying the Correct CPI Tool
Chapter 7. The Role of Governance, Performance Reviews, Cascading, and Communication
Part IV: World Class CPI
Chapter 8. "Moving the Needle
Chapter 9. Summary and Conclusions
Index