Supervision
Autor Alfred W. Traversen Limba Engleză Paperback – 18 noi 1992
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Specificații
ISBN-13: 9780138782818
ISBN-10: 0138782814
Pagini: 391
Dimensiuni: 210 x 279 x 17 mm
Greutate: 1.17 kg
Ediția:2Nouă
Editura: Prentice-Hall
Locul publicării:Upper Saddle River, United States
ISBN-10: 0138782814
Pagini: 391
Dimensiuni: 210 x 279 x 17 mm
Greutate: 1.17 kg
Ediția:2Nouă
Editura: Prentice-Hall
Locul publicării:Upper Saddle River, United States
Cuprins
PART I. SUPERVISION: A BROAD RESPONSIBILITY.
1. New Dimensions.
2. A Review of the Past, a Vision of the Future.
PART II. THEORETICAL AND PRACTICAL PERSONAL SKILLS.
3. Understanding Motivation.
4. Leadership.
5. Problem Solving.
PART III. MANAGEMENT CONCEPTS.
6. Planning.
7. The Importance of Organizing and Organization.
PART IV. BUILDING A WINNING TEAM.
8. Staffing Your Department.
9. Orientation and Training.
10. Performance Appraisals.
11. Communications.
12. Group Meetings and Conference Leadership.
PART V. LOOKING OUT FOR THE ORGANIZATION AND THE EMPLOYEE.
13. Controlling.
14. Maintaining Discipline.
15. Improving Efficiency and Quality.
16. Providing a Safe Workplace.
17. Supervising a Diverse Workforce.
PART VI. SOME OUTSIDE INFLUENCES.
18. The Government and the Supervisor.
19. Labor Unions and the Supervisor.
PART VII. PUTTING IT ALL TOGETHER.
20. Achieving High Performance and Employee Satisfaction.
Some Concluding Thoughts.
Additional Case Studies.
Glossary.
Index.
1. New Dimensions.
2. A Review of the Past, a Vision of the Future.
PART II. THEORETICAL AND PRACTICAL PERSONAL SKILLS.
3. Understanding Motivation.
4. Leadership.
5. Problem Solving.
PART III. MANAGEMENT CONCEPTS.
6. Planning.
7. The Importance of Organizing and Organization.
PART IV. BUILDING A WINNING TEAM.
8. Staffing Your Department.
9. Orientation and Training.
10. Performance Appraisals.
11. Communications.
12. Group Meetings and Conference Leadership.
PART V. LOOKING OUT FOR THE ORGANIZATION AND THE EMPLOYEE.
13. Controlling.
14. Maintaining Discipline.
15. Improving Efficiency and Quality.
16. Providing a Safe Workplace.
17. Supervising a Diverse Workforce.
PART VI. SOME OUTSIDE INFLUENCES.
18. The Government and the Supervisor.
19. Labor Unions and the Supervisor.
PART VII. PUTTING IT ALL TOGETHER.
20. Achieving High Performance and Employee Satisfaction.
Some Concluding Thoughts.
Additional Case Studies.
Glossary.
Index.
Caracteristici
- provides a new chapter on effectively supervising a culturally diverse workforce.
- expanded material on motivation, team building, and time management.
- contains the latest updates on labor laws and health and safety issues.