Sustaining Lean in Healthcare: Developing and Engaging Physician Leadership
Autor Michael Nelsonen Limba Engleză Paperback – 20 mai 2011
The book begins with a Lean primer that provides a firm foundation in essential Lean concepts—including value stream maps, 6S, Kanban, Heijunka, and Gemba Walks. Next, it examines how to create a physician engagement plan and covers the specific responsibilities of physician leadership through the Lean transformation. Explaining what to look for when judging success, it provides numerous examples that demonstrate how to sustain success over the long term.
Complete with tips for spotting the danger signs that might indicate your plan is off course, this book details time-tested techniques and strategies for reducing waste in healthcare. It supplies a methodology for establishing shared expectations of success with your medical team early on in the process, as well as a proven framework for simultaneous Lean deployment across multiple locations.
Praise for the book:
In this book , Dr. Nelson draws on his forty years of medical practice and his experience as an early adopter of Lean for healthcare, to identify a crucial piece to aligning healthcare organizations for success; Physician Engagement. … Healthcare executives and clinicians will appreciate and learn from Dr. Nelson’s insight.
—Robert Iversen, Director, Accenture Management Consulting
…Instead of writing another how-to book, Mike has taken the opportunity to provide insights that are sure to help any healthcare organization sustain the impact of its Lean engagement.
—Rick Malik, Worldwide Director, ValuMetrix® Services, Ortho Clinical Diagnostics
… provides realistic estimates of timelines for projects, expected satisfaction, quality, and financial paybacks, as well as the time commitments required for Lean healthcare initiatives to become durable successes.
—David Mann, PhD, Principal, David Mann Lean Consulting
… simplifies and organizes the steps needed to effectively and successfully take advantage of the significant contributions Lean management can make … .
—Edward D. Martin, MD, Co-Founder and Chairman Emeritus, Martin Blanck & Associates, Inc.
Lean has become a critical predictor of successful systems going forward. Sustaining Lean in Healthcare is the book to get this done.
—Stephen C. Beeson MD, Author of Engaging Physicians, A Manual to Physician Partnership
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Specificații
ISBN-13: 9781439840276
ISBN-10: 143984027X
Pagini: 148
Ilustrații: 67 b/w images and 20 tables
Dimensiuni: 178 x 254 x 15 mm
Greutate: 0.34 kg
Ediția:1
Editura: Taylor & Francis
Colecția CRC Press
Locul publicării:Oxford, United Kingdom
ISBN-10: 143984027X
Pagini: 148
Ilustrații: 67 b/w images and 20 tables
Dimensiuni: 178 x 254 x 15 mm
Greutate: 0.34 kg
Ediția:1
Editura: Taylor & Francis
Colecția CRC Press
Locul publicării:Oxford, United Kingdom
Public țintă
Professional Practice & DevelopmentRecenzii
A super overview of Lean process improvement for any healthcare leader. A focused approach to Lean that will engage the physician audience. The book will be an excellent one as preassignment reading for a Leadership Development Institute that focuses on Lean and for the organization getting ready to embark on a Lean journey, particularly if they want greater physician engagement. ... It could be particularly effective if used as a book club format for physician leaders in an organization as a way of energizing them. The book has good follow-up exercises that demonstrate key points. Dr. Nelson has researched the material thoroughly. The book has very specific medical practice and hospital examples. ... Outstanding... I highly recommend this book.
—Lynne Cunningham, Senior Coach, The Studer Group
Over the past two decades Lean Operations has made several significant runs in healthcare. The first attempts, with a few notable exceptions, lost momentum and were not sustainable because the incentives always seem to be misaligned. In this book, Dr. Nelson draws on his forty years of medical practice and his experience as an early adopter of Lean for healthcare, to identify a crucial piece to aligning healthcare organizations for success; Physician Engagement. It’s my experience that Lean methods work on processes in all industries, but nowhere is the human element more critical to their success than healthcare, and no one role is more critical than the Physician. Healthcare executives and clinicians will appreciate and learn from Dr. Nelson’s insight.
—Robert Iversen, Director, Accenture Management Consulting
Of the many books written about Lean journeys, Mike Nelson’s book offers a unique perspective. A physician himself, Mike focuses on the role he and his colleagues can play in creating and sustaining a Lean environment. He speaks from first-hand experience, having taken his own Lean journey and playing a key role in the quality aspect of a highly successful ValuMetrix® Services Lean engagement. His book clearly illustrates a fact that is all-too-often often overlooked – physicians must be included in any Lean engagement, since they are true enablers of change and are critical to sustaining the transformation. Instead of writing another how-to book, Mike has taken the opportunity to provide insights that are sure to help any healthcare organization sustain the impact of its Lean engagement.
—Rick Malik, Worldwide Director, ValuMetrix® Services, Ortho Clinical Diagnostics
Nelson does Lean healthcare a service as a physician and Lean practitioner focusing on engaging the physician. In this valuable resource, Nelson stresses and supplies guidance regarding the role of physician champion, and senior management’s responsibilities to the Lean initiative. As importantly, he provides realistic estimates of timelines for projects, expected satisfaction, quality, and financial paybacks, as well as for the time commitments required for Lean healthcare initiatives to become durable successes.
—David Mann, PhD, Principal, David Mann Lean Consulting
Nelson’s great service in this book is to approach Lean healthcare from the practitioner’s perspective and provide a very valuable and thoughtful approach which simplifies and organizes the steps needed to effectively and successfully take advantage of the significant contributions Lean management can make to their practices with the minimum expenditure of time and financial resources.
—Edward D. Martin, MD, Co-Founder and Chairman Emeritus, Martin Blanck & Associates, Inc.
Over the years, I have read a number of books on Lean implementation. Dr Nelson's approach is clear, practical, easy to read and prescriptive. Efficient use of resources and time are some of the most important directives for leaders to survive in these reforming times. Lean has become a critical predictor of successful systems going forward. Sustaining Lean in Healthcare is the book to get this done. Well done, Dr. Nelson. I learned a ton.
—Stephen C. Beeson MD, Author of Practicing Excellence, A Physician's Manual to Exceptional Health Care & Engaging Physicians, A Manual to Physician Partnership
—Lynne Cunningham, Senior Coach, The Studer Group
Over the past two decades Lean Operations has made several significant runs in healthcare. The first attempts, with a few notable exceptions, lost momentum and were not sustainable because the incentives always seem to be misaligned. In this book, Dr. Nelson draws on his forty years of medical practice and his experience as an early adopter of Lean for healthcare, to identify a crucial piece to aligning healthcare organizations for success; Physician Engagement. It’s my experience that Lean methods work on processes in all industries, but nowhere is the human element more critical to their success than healthcare, and no one role is more critical than the Physician. Healthcare executives and clinicians will appreciate and learn from Dr. Nelson’s insight.
—Robert Iversen, Director, Accenture Management Consulting
Of the many books written about Lean journeys, Mike Nelson’s book offers a unique perspective. A physician himself, Mike focuses on the role he and his colleagues can play in creating and sustaining a Lean environment. He speaks from first-hand experience, having taken his own Lean journey and playing a key role in the quality aspect of a highly successful ValuMetrix® Services Lean engagement. His book clearly illustrates a fact that is all-too-often often overlooked – physicians must be included in any Lean engagement, since they are true enablers of change and are critical to sustaining the transformation. Instead of writing another how-to book, Mike has taken the opportunity to provide insights that are sure to help any healthcare organization sustain the impact of its Lean engagement.
—Rick Malik, Worldwide Director, ValuMetrix® Services, Ortho Clinical Diagnostics
Nelson does Lean healthcare a service as a physician and Lean practitioner focusing on engaging the physician. In this valuable resource, Nelson stresses and supplies guidance regarding the role of physician champion, and senior management’s responsibilities to the Lean initiative. As importantly, he provides realistic estimates of timelines for projects, expected satisfaction, quality, and financial paybacks, as well as for the time commitments required for Lean healthcare initiatives to become durable successes.
—David Mann, PhD, Principal, David Mann Lean Consulting
Nelson’s great service in this book is to approach Lean healthcare from the practitioner’s perspective and provide a very valuable and thoughtful approach which simplifies and organizes the steps needed to effectively and successfully take advantage of the significant contributions Lean management can make to their practices with the minimum expenditure of time and financial resources.
—Edward D. Martin, MD, Co-Founder and Chairman Emeritus, Martin Blanck & Associates, Inc.
Over the years, I have read a number of books on Lean implementation. Dr Nelson's approach is clear, practical, easy to read and prescriptive. Efficient use of resources and time are some of the most important directives for leaders to survive in these reforming times. Lean has become a critical predictor of successful systems going forward. Sustaining Lean in Healthcare is the book to get this done. Well done, Dr. Nelson. I learned a ton.
—Stephen C. Beeson MD, Author of Practicing Excellence, A Physician's Manual to Exceptional Health Care & Engaging Physicians, A Manual to Physician Partnership
Cuprins
The Basics of Lean. Lean and Physician Culture. Creating a Physician Engagement Plan.The Senior Leader’s Role. Analysis and Preparation. Setting Expectations. Physician Case Studies. Keys to Sustaining Lean—A Physician Guide. Judging Lean Success The Process. Sustaining. Pre-Implementation Tools and Approaches. Implementation Tools and Approaches. Glossary.
Notă biografică
Michael Nelson, MD spent 28 years practicing pediatrics while building the practice from a solo physician office to seven pediatricians. He has served as a hospital medical staff president and in various medical director positions. For the last 13 years, he has devoted increasingly greater time to quality improvement in healthcare. For the last 5 years of employment with Presbyterian Healthcare Services, he worked full time in quality improvement and became a certified Lean Six Sigma Black Belt. He was a physician leader for Lean Systems implementation at Presbyterian.
He is credited with:
He currently owns a Lean consulting business, Blue Corn Professional Services, LLC, and is a physician coach for the Studer Group.
He is credited with:
- Creating a health and chronic disease management system resulting in national benchmark performance in diabetes care
- Developing a curriculum and teaching more than 200 clinicians and senior leaders advanced tools and techniques in quality improvement
- Implementing elements of the advanced medical home
- Creating a patient-centered care environment through the creation of patient and family advisory councils in PMG clinics
- Leading and supporting successful Lean implementations resulting in dramatic improvements in ambulatory clinics and inpatient settings
He currently owns a Lean consulting business, Blue Corn Professional Services, LLC, and is a physician coach for the Studer Group.
Descriere
Among the first books to focus on physician engagement during a Lean effort, Sustaining Lean in Healthcare explains how to ensure ongoing physician participation long after the consultant leaves. Dr. Michael Nelson, an early adopter of Lean in healthcare, explains how to use these synergic tools to achieve consistently high levels of quality and clinical care outcomes. The book includes a Lean primer that provides a foundation in essential Lean concepts, a methodology for establishing shared expectations of success, as well as a framework for simultaneous Lean deployment across multiple locations.