Telecommunications Expense Management: How to Audit Your Bills, Reduce Expenses, and Negotiate Favorable Rates
Autor Michael Brosnan, John Messinaen Limba Engleză Paperback – 2000
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Specificații
ISBN-13: 9781578200320
ISBN-10: 1578200326
Pagini: 304
Ilustrații: 1
Dimensiuni: 152 x 229 x 18 mm
Greutate: 0.28 kg
Ediția:1
Editura: CRC Press
Colecția CRC Press
Locul publicării:United Kingdom
ISBN-10: 1578200326
Pagini: 304
Ilustrații: 1
Dimensiuni: 152 x 229 x 18 mm
Greutate: 0.28 kg
Ediția:1
Editura: CRC Press
Colecția CRC Press
Locul publicării:United Kingdom
Public țintă
Professional Practice & DevelopmentNotă biografică
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Cuprins
Introduction 1 Understanding Your Local Telephone Bill 2 The Customer Service Record (CSR) Switched and Dedicated Services 3 Carrier Access Billing System “CABS”4 How to Identify Billing Errors and Obtain Refunds5 Optimizing Your Network6 Long Distance Bill Auditing 7 Secrets of Contract Negotiation 8 Utilizing the Power of the Internet to Audit Your Bills 9 Processing and Validating Technology Invoices 10 Call Accounting, Phone System Security, Toll Fraud and Toll Abuse
Descriere
This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations