The workbook is organized by the four sessions of the web workshop:Session 1:Introduction to the workshopD1: Define Business OutcomesD6: Document ResultsIntersession AssignmentsSession 2:D2: Design the Complete ExperienceD3: Deliver for ApplicationIntersession AssignmentsSession 3:D4: Drive Learning TransferD5: Deploy Performance SupportAction PlanningIntersession AssignmentsSession 4:Achievement StoriesRecapPlans to Sustain Progress