Do you open yourself up to the potential of conversations with total strangers? Are you aware of your limiting beliefs around the power of conversation? Are you ON conversation? Strong conversation skills are not only key in reducing the potential for misunderstandings or conflict, they are fundamental in enabling people to quickly build rapport with new contacts, develop strong relationships and have greater success throughout life. With practical, straightforward advice and entertaining anecdotes, Hugh Gyton and Tracey Ward, give readers the tools to expand their conversation skills and squeeze as much interaction as possible out of life. The Art of Conversation(TM) will help you discover your personal Conversation M.O.D.E.(TM) - minder, director, organiser, enthusiast - whilst teaching you how to tailor your conversational styles for different audiences and mediums. By learning to strike a balance between the three components of conversation - thinking, doing and saying - The Art of Conversation(TM) will teach you how to communicate in the right way and at the right time.