The Assertive Social Worker
Autor Patricia McBrideen Limba Engleză Paperback – 20 apr 1998
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Specificații
ISBN-13: 9781857424218
ISBN-10: 1857424212
Pagini: 200
Dimensiuni: 156 x 234 x 11 mm
Greutate: 0.32 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom
ISBN-10: 1857424212
Pagini: 200
Dimensiuni: 156 x 234 x 11 mm
Greutate: 0.32 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom
Public țintă
Professional Practice & DevelopmentCuprins
Contents: Introduction; Understanding assertive behaviour; Barriers to assertiveness and how to overcome them; Looking the part: Non-verbal communication; Establishing rapport; Your rights as a social worker and as an individual; Making requests; Attending and chairing meetings; Giving feedback; Learning from criticism; Saying 'No' and setting boundaries; Handling aggression; Negotiation skills; Handling passivity in others; Keeping calm and confidence-building; Postscript; Bibliography; Index.
Recenzii
’... both readable ...and authoritative ... The tone throughout is positive and the author conveys successfully the impression that achieving the goal to be assertive is attainable and desirable, thereby encouraging readers to try out her ideas.’ Community Care ’I wish it had been available when I was a new social worker 20 years ago.’ Social Work Review
Descriere
Social work is a stimulating and exciting career - but it can also be frustrating and exhausting. This book provides social workers with an effective range of skills for handling difficult people and situations.