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The Baptist Health Care Journey to Excellence – Creating a Culture that WOWs!

Autor A Stubblefield
en Hardback – 6 ian 2005
"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."--Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today
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Specificații

ISBN-13: 9780471708902
ISBN-10: 0471708909
Pagini: 240
Dimensiuni: 163 x 230 x 23 mm
Greutate: 0.48 kg
Editura: Wiley
Locul publicării:Hoboken, United States

Public țintă

CEOs and general managers

Notă biografică


Descriere

An insider's look at corporate culture at one of Fortune's Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader.