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The Business Skills Handbook

Autor Roy Horn
en Limba Engleză Paperback – 27 noi 2009
Employers are criticizing the lack of transferable skills that new graduates have and the pressure is on for business schools to produce graduates with employable skills. UK ‘Widening Participation’ initiatives have also resulted in students with a wider variety of learning experiences and abilities. The Business Skills Handbook will equip business students with the study skills, interpersonal skills and professional skills that they need for successful study and employment.
The text is packed with examples and case studies relevant to a range of business settings, including HRM, marketing and finance, so that students can truly understand how the skills they are learning apply in practice.
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Specificații

ISBN-13: 9781843982180
ISBN-10: 1843982188
Pagini: 536
Ilustrații: Illustrations
Dimensiuni: 190 x 246 x 45 mm
Greutate: 0.91 kg
Editura: Kogan Page – CIPD
Locul publicării:United Kingdom

Cuprins

Part 1: Learning and personal organisation
1. Organising life and work
2. Learning, lifelong learning and personal development planning (PDP)
3. What are the key skills required in business
4. Working in teams Part 2: Oral and written communication
5. Reading, recording skills and writing skills
6. Presentation communication
7. Working with numbers and statistics
8. Examinations, assignments
Part 3: Cognitive skills
9. Critical reading and writing and using sources of information
10. Analysis and evaluation of argument and data
11. Thinking, memory and creative skills
Part 4: Information technology
12. Word processor skills, e-learning and web skills
13. Being effective with spreadsheets and databases
14. How to get organised electronically
Part 5: Technical skills
15. Professional judgement, decision making and problem solving
16. Planning, organising, and budget control
17. Strategic thinking and futuring
Part 6: Social skills
18. Emotional intelligence, empathy, sympathy and listening
19. Leadership, coaching and mentoring
20. Negotiating, arbitration and conflict resolution skills
Part 7: The world of work
21. Managing a project
22. Attributes of successful people and building a successful career
23. Discretion and ethical behaviour
24. Summary: personal actions and looking at the future of transferable skills

Notă biografică

Roy Horn is an academic and researcher in the School of Business and Management at Buckinghamshire New University, UK.