This is the final report of a major research programme at the Sloan School. The programme was initiated in 1984, under extensive corporate sponsorship, to explore the influence of Information Technology (IT) on the way in which organizations will be able to survive and prosper in the competitive environment of the 1990s and beyond. The book contains an introduction by Michael Scott Morton, and covers the following topics: the IT platform, IT and strategic management, IT and the new organization, IT and human dynamics, and IT impact on organization change and implementation. Each chapter has been written in non-technical language, includes little or no research methodology, and begins with an Executive Summary.Contributors: Stuart E. Madnick, Joanne Yates, Robert I. Benjamin, Julio J. Rotemberg, Garth Saloner, N. Venkatraman, K. Hugh Macdonald, John F. Rockart, James E. Short, Paul Osterman, Robert B. McKersie, and Richard E. Walton.