The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Di
Autor Barbara Mitchell, Cornelia Gamlemen Limba Engleză Paperback – 20 sep 2015
Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, "The Essential Workplace Conflict Handbook" will help employees, managers at all levels, and business owners answer the following important questions:
What's changing in the workplace and the workforce today?
Are the right issues being addressed?
How can we create more options to solve conflicts?
What's my conflict style, and why is it important?
How should I set and manage expectations?
What happens when disruptive behavior gets out of control?
Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.
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Specificații
ISBN-13: 9781632650085
ISBN-10: 1632650088
Pagini: 256
Ilustrații: 15-20 CHARTS
Dimensiuni: 135 x 208 x 15 mm
Greutate: 0.32 kg
Editura: Career Press
ISBN-10: 1632650088
Pagini: 256
Ilustrații: 15-20 CHARTS
Dimensiuni: 135 x 208 x 15 mm
Greutate: 0.32 kg
Editura: Career Press