The Five Breakthroughs of Business Process Management

PREFACE

PART I: FUNDAMENTALS

CHAPTER 1: The Hierarchy of Process Node Description

Section 1: The Hierarchy of Vocabulary

Section 2: The Hierarchy of Subject in Process Descriptions

Section 3: The Hierarchy of Predicate in Process Descriptions

CHAPTER 2: Organizational Positions and Process Roles

Section 1: Organizational Positions and Process Nodes

Section 2: Process Roles

Section 3: Matching Positions with Roles

PART II: STANDARDIZED TABLE DATABASE OF PROCESS

CHAPTER 3: Traditional Language Descriptions of Processes

Section 1: Characteristics and Drawbacks of Language Descriptions

Section 2: Subjectivity and Objectivity of Processes

Section 3: Infrastructure, Planning, and Daily Operations

Section 4: Diagnose of Process Descriptions

CHAPTER 4: Standardized Description of Processes

Section 1: Elements of Process Node

Section 2: 5W2H/IPO Descriptions of a Process Node

CHAPTER 5: Table Database Presentation of Processes

Section 1: Tabulated Process Nodes

Section 2: Electronic Database

Section 3: Software Tools for Process Database

Section 4: From Traditional to Database Process Documents

CHAPTER 6: Expansion of Process Database

Section 1: Expanded Functions

Section 2: Child Databases of Main Database

Section 3: From Node Description to Process Description

Section 4: Impact of Organizational Changes on Process Database

PART III: APPLICATIONS OF THE PROCESS DATABASE

CHAPTER 7: Dynamic Job Descriptions

Section 1: Common Problems of Traditional Job Descriptions

Section 2: Four Reasons for Dynamic Job Descriptions

Section 3: Handle the Dynamic Job Descriptions

CHAPTER 8: The Knowledge Mapping of Process Network

Section 1: The Knowledge Carried by the Process Network

Section 2: Enterprise Knowledge Mapping

CHAPTER 9: Future of Process Mapping

Section 1: Evolution of Road Map Technologies

Section 2: Future of Process Mapping

PART IV: INTEGRATED MANAGEMENT SYSTEM

CHAPTER 10: Process Management System

Section 1: Process System and Process Management System

Section 2: Enterprise Process Management System

CHAPTER 11: Integrated Management System

Section 1: Introduction of Integrated Management System

Section 2: Documentation of Integrated Management System

Section 3: Content of Integrated Management System

Appendix I: List of Diagrams and Tables

Appendix II: Biography of the Author

COMMENTS:

1. The essence of this book: one standardized 5W2H/IPO syntax, one table, one process table database, one integrated process system, one integrated management system.

2. The five breakthroughs of process management represent a giant leap forward in the business process management.

3. From common language grammar to the standardized 5W2H/IPO syntax, from the standardized 5W2H/IPO syntax to the table description, from the table description to the database presentation, from the database presentation to the integrated processes, from the integrated processes to the integrated management, so that we make five breakthroughs in business process management a reality

4. The core of an integrated management system grounds on a process system based on a single database

5. The management system of a future organization is no longer a collection of scattered child management systems, but a unified and integrated one that belongs to the organization itself

6. The future of a company's management system is no longer a passive receiver of foreign standards and compliance systems, rather a unique, unified, integrated management system that leads the company to fulfill its own strategic destinations