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The Health Care Consumer's Manifesto: How to Get the Most for Your Money

Autor Deborah Dove Gordon
en Limba Engleză Hardback – 23 feb 2020 – vârsta până la 17 ani
A health care executive at Harvard explains how to become a savvy consumer and get the value we all deserve for our health care spending.This book navigates and demystifies the confusing world of health care shopping. Readers go on a guided tour inside American health care to learn why it is so messy, and who is invested in keeping it that way. The text offers a new vision of how health care could work if it were truly designed to meet consumer needs, creating a call to action on how to demand and help create such a system. A wake-up call to an industry tenuously holding on to the status quo and ripe for true disruption, this book outlines what consumers can do themselves and demand from doctors, hospitals, health plans, and policy makers to get more for their health care spending and, in so doing, reshape the health care system into one we all deserve. Using real and compelling consumer stories intertwined with expert analysis, this book illustrates why it is so difficult to act as an engaged health care consumer in the United States and pulls back the curtain to expose the forces that hold the system in place.
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Specificații

ISBN-13: 9781440874048
ISBN-10: 1440874042
Pagini: 304
Dimensiuni: 156 x 235 x 21 mm
Greutate: 0.7 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Caracteristici

Covers finding and reading health care price tags, negotiating health care costs, navigating the system, choosing and using health insurance, evaluating quality, and more

Notă biografică

Deborah Dove Gordon, MBA, is a seasoned health care executive, marketing expert, and thought leader. A senior fellow at Harvard Kennedy School's Center for Business and Government, she conducted extensive research on health care consumerism.

Cuprins

AcknowledgmentsPart One: Consumer PowerIntroduction: A Nation of ShoppersShopping our way to a better health care systemChapter 1An Ode to ShoppingHow we buy everythingChapter 2This Is Not NordstromHow American health care fails consumersChapter 3How Does That Make You Feel?How psychotherapy functions as a free market and what we can learn from itChapter 4Shopper, Know ThyselfHow different types of people engage with health care differentlyPart Two: The Consumer ManifestoChapter 5How Much Will This Cost?How to find-and read-the health care price tagChapter 6Can You Do Any Better on the Price?Negotiating our way to lower health care costsChapter 7Who's in Charge Here?How consumers are left alone to navigate their own health care situationsChapter 8Listen!Why consumers' own voices are often overlooked and what we lose as a resultChapter 9Don't You Know Who I Am?How to define health care quality for yourselfChapter 10Should My Boss Control My Health Care?Untangling health insurance from employmentChapter 11Speak Our LanguageHow jargon keeps consumers out of the loop, and how to reclaim the language of health careChapter 12It's No KayakWhy choosing health insurance is so hard for humansChapter 13Money-Back GuaranteeHow to get what you pay forPart Three: Getting BetterChapter 14Everyone Has TeethWhy dental care and coverage are separate from everything else and why that needs to changeChapter 15Keep Your Government Hands off My Medicare!What everyone else can learn from savvy seniorsChapter 16Attention Shoppers!How to move the health care market with your walletNotesIndex